Heiser Chevrolet of West Bend - Service Center

They had very good person to person communication with telling me what they were going to do. Waiting time was also to a minimum. A telling me what they were going to do. Waiting time was also to a minimum. A More

Always friendly and professional service. We appreciate the car wash bonus and like that they inspect the vehicle. Also appreciate the loaner car when needed and that they protect our vehicle with floor ma the car wash bonus and like that they inspect the vehicle. Also appreciate the loaner car when needed and that they protect our vehicle with floor mats and seat covers. More

I came in for a recall and for an extra programmable key. I was treated professionally and my needs were met. I will be back. Thanks for the free car wash! I was treated professionally and my needs were met. I will be back. Thanks for the free car wash! More

Paid 450 dollars for exploratory work. Check engine light came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insiste came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insisted it wasn't them and it was a different problem and they would have to charge me again for a diagnostic fee. They misdiagnosed my truck the first time but still want me to pay to bring it in again. This dealership is the biggest rip off! Why would I pay you to do exploratory work after you misdiagnosed my vehicle? Will not be taking my business here anymore after tomorrows appointment. More

The service department is always welcome and polite. They are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. More

Great communication and warranty work on the truck! Gave Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my h Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my house and swapped out! Great service!! More

Friendly and helpful and fast information answer all question do their best to give prices on things to be done in the future like tires or brakes question do their best to give prices on things to be done in the future like tires or brakes More

Parts department was able to get me the complete spare tire kit for my XT5. Susie located it with little information . Had a set of tires installed. Done when they said it would be finished. Alway ready t tire kit for my XT5. Susie located it with little information . Had a set of tires installed. Done when they said it would be finished. Alway ready to answer questions and take the time to complete the job. Great friendly service. More

The associates in service were very helpful, explained to me what needed to be done and called with updates with my vehicle. When I picked it up it was cleaned inside and out! me what needed to be done and called with updates with my vehicle. When I picked it up it was cleaned inside and out! More

Great job by all. Faster service than I expected. Very professional and welcoming when I arrived. Will recommend family to your dealership. Thanks again for job well done professional and welcoming when I arrived. Will recommend family to your dealership. Thanks again for job well done More