Heiser Chevrolet of West Bend - Service Center

Service was good but they didn't call me when the car was ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. More

Liam and Matt did an awesome job, we’re super friendly, and really went above and beyond beyond. and really went above and beyond beyond. More

Terrible customer service experience - did not help his new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - Heiser dropping the ball again! More

After another shop botched a rear brake job on my 2014 Volt, they had it towed to Heiser. Heiser diagnosed the problem as a a failed electronic brake control module and brake pressure modular valve and qu Volt, they had it towed to Heiser. Heiser diagnosed the problem as a a failed electronic brake control module and brake pressure modular valve and quoted a price of over $2000. After taking it to another GM dealer they correctly diagnosed the problem and were able to resolve the issue by reprogramming/relearning the brake control module. No parts needed to be replaced. More

My car wasn’t leaking oil before the oil change it was after the oil change. I brought my vehicle home and the next day pool of oil was in the driveway. They failed to take responsibility for the work the after the oil change. I brought my vehicle home and the next day pool of oil was in the driveway. They failed to take responsibility for the work they did on my car claiming somebody else. If I brought in my car not leaking next day it’s that’s your fault not the person before you. More

I call, no one calls me back. I have an extended warranty which provides a loaner, you never have one available. Transmission service? Now I have a puddle in my garage. I have an extended warranty which provides a loaner, you never have one available. Transmission service? Now I have a puddle in my garage. More

This is the best service center in town. They're knowledgeable, courteous and timely. We enjoy working with Will, Liam and John! They're knowledgeable, courteous and timely. We enjoy working with Will, Liam and John! More

This was my first time having my car serviced at Heiser. I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in a little over a half hour. I am glad that I bought my Equinox from Heiser. More