Heiser Chevrolet of West Bend - Service Center

From the time you bring your vehicle inGreat service, polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet More

Always happy with my service. Would recommend. Never have any issues. Thank you for great service. Would recommend. Never have any issues. Thank you for great service. More

It is always easy to make appointments for my car. Friendly atmosphere and very fast service. Friendly atmosphere and very fast service. More

I brought my vehicle back in to fix the rubber molding on my windshield. It was not put back on correctly the last time I brought it in for service work. It was fixed in a timely manner. My only concern now my windshield. It was not put back on correctly the last time I brought it in for service work. It was fixed in a timely manner. My only concern now is that the rubber molding looks damaged. It does not look new like it did before it was taken off. More

Your central scheduling told me I had an appointment today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jackin today. Went in and dealership told me I didn’t. Getting this rating to fill out tells me I had an appointment and someone at the dealership is jacking me around. This is the second time this has happened to me in about a year. I’m not a happy person. I drive too far for this to keep happening! More

Helpful and great to people to deal with. Easy to work with and very explanatory on the process Easy to work with and very explanatory on the process More

very poor service more then one time it was time to find a different dealer. after buying two vehicles from Heiser in one year. a different dealer. after buying two vehicles from Heiser in one year. More

I dropped off my vehicle on Monday night after 6pm for my appointment on Tuesday morning. I was told that it would be an eight hour job. I asked for a loaner vehicle and I was given one. Late on Tuesday I re appointment on Tuesday morning. I was told that it would be an eight hour job. I asked for a loaner vehicle and I was given one. Late on Tuesday I received a phone call that my vehicle wouldn't be finished. On Thursday at 5pm I received another phone call, this time I was told that my vehicle was ready. I said that we are going to eat dinner and I will pick it up afterwards. The caller didn't tell me that the service department closes at 6pm on Thursday. I assumed that it closed at 7pm like on Monday. When I arrived to my surprise the service department was closed. I was able to return the loaner vehicle and pick up my vehicle it just was more inconvenient for me. More

This was my first visit for servicing my Equinox. I was greeted in a friendly and welcoming manner. The waiting area was clean, comfortable and well stocked. Service was swiftly completed, and Paymen I was greeted in a friendly and welcoming manner. The waiting area was clean, comfortable and well stocked. Service was swiftly completed, and Payment easy to complete I even received a discount that was running currently. Overall, it was an A+ experience. More

The service was excellent. We took our car here for the first time for an oil change & inspection. I would highly recommend using this dealer & we will go here again when we ne We took our car here for the first time for an oil change & inspection. I would highly recommend using this dealer & we will go here again when we need service. More