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Heiser Chevrolet of West Bend - Service Center
West Bend, WI
919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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919 Reviews of Heiser Chevrolet of West Bend - Service Center
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June 02, 2025
Liam in the service department is amazing. He always takes good care of my needs. Promote him or give him a raise he deserves it! He always takes good care of my needs. Promote him or give him a raise he deserves it! More
by Paythelazar
Verified Customer
May 13, 2025
Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding waiting room for customers and ride home and back when done with service... outstanding More
by jonramthun55
Employees Worked With
Other Employees :
Sorry didn't meet rest of personal, except my 2 drivers to home and back to pickup vehicle when finished
May 13, 2025
I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More
by RASIEMERS
Employees Worked With
May 03, 2025
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! They're knowledgeable, personable and empathetic! More
by heme79
April 29, 2025
Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the next person in line. He did recover and provided great service thereafter but I believe it was because of the look of audacity on my face of what had just transpired. I have been coming here for 5yrs and love the prior service but I will gladly move on if need be. More
by Jmmyles75
April 28, 2025
They did not fix my truck, Could not find the problem going to have to talk to Chevy going to have to talk to Chevy More
by Johnagee1966John
Employees Worked With
April 23, 2025
Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards was wrong with the front end everything was okay with my standards More
by DCPUJA1
April 23, 2025
The service reps lie to your face don’t call you back and the service lies to back up the service reps as far as the technicians they are very good the service lies to back up the service reps as far as the technicians they are very good More
by Hunter
Employees Worked With
Other Employees :
Tyler the technician that did the work 5 stars
April 22, 2025
Scheduling was fast and easy! Appointment was timed well. Liam was very thorough and forward. Good customer service. Appointment was timed well. Liam was very thorough and forward. Good customer service. More
by kedemlow
Employees Worked With
