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Heiser Chevrolet of West Bend - Service Center
West Bend, WI
915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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915 Reviews of Heiser Chevrolet of West Bend - Service Center
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April 29, 2025
Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the next person in line. He did recover and provided great service thereafter but I believe it was because of the look of audacity on my face of what had just transpired. I have been coming here for 5yrs and love the prior service but I will gladly move on if need be. More
by Jmmyles75
April 28, 2025
They did not fix my truck, Could not find the problem going to have to talk to Chevy going to have to talk to Chevy More
by Johnagee1966John
Verified CustomerEmployees Worked With
April 23, 2025
Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards was wrong with the front end everything was okay with my standards More
by DCPUJA1
April 23, 2025
The service reps lie to your face don’t call you back and the service lies to back up the service reps as far as the technicians they are very good the service lies to back up the service reps as far as the technicians they are very good More
by Hunter
Employees Worked With
Other Employees :
Tyler the technician that did the work 5 stars
April 22, 2025
Scheduling was fast and easy! Appointment was timed well. Liam was very thorough and forward. Good customer service. Appointment was timed well. Liam was very thorough and forward. Good customer service. More
by kedemlow
Employees Worked With
April 16, 2025
I had an issue with a used vehicle I had purchased. Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 w Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 weeks or so and Heiser refused to give me a rental. Now we're on week 3 and it was diagnosed that my Jeep needs a camshaft that there is no eta on. At 39 years old with 2 kids and a wife I'll probably be purchasing 4 vehicles in the next 20 years... The way this turned out I will not be dealing with Heiser again... More
by NICLUTHER85
Employees Worked With
April 14, 2025
Had to come back twice…. Not Will’s fault. Not mad-just was a bit of a hassle. Not Will’s fault. Not mad-just was a bit of a hassle. More
by VBARTELT
Employees Worked With
April 13, 2025
Do not receive detailed estimates of cost and labor, appointments are irrelevant it seems, nobody ever wants to help resolve your problem appointments are irrelevant it seems, nobody ever wants to help resolve your problem More
by LIZJ0304
Employees Worked With
April 13, 2025
Muy bien el servicio y la atención fue perfecta sin más que decir muchas gracias que decir muchas gracias More
by romanmartinez24
