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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,487 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,487 reviews

April 11, 2025

You won’t wanna hear my fifteen words sorry for the inconvenience let’s move on to the next person because we are an obvious assembly line so let’s keep up the good work n move these people by faster n More

by renebentz209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Rene, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by phone at 262-808-2705 or by email at bcrandall@heiser.com.

April 10, 2025

Another great, smooth experience! Brian was responsive and easy to work with. This is our second lease through West Bend! More

by kasie.i.speaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Heiser Chevrolet of West Bend responded

Dear Kasie, Thank you for choosing Heiser Chevrolet Cadillac for your second lease. We are so glad to hear everything went smoothly! We deeply appreciate your business. Congratulations on your new vehicle and safe driving!

April 10, 2025

Amazing! Everyone was so kind and very helpful. Very knowledgeable as well Friendly, kind, family More

by tabathaheuss
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crandall
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Tabatha, We are so glad to hear you had a positive experience at Heiser! We thank you for your business and look forward to your next visit!

April 09, 2025

I purchased a 2021 Silverado 1500 brand new from this dealership. The salesperson sold me an extended warranty that I was told was with General Motors. This turns out to not have been the case and now I More

by JEFFVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Przislicki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Heiser Chevrolet of West Bend responded

Dear Jeff, Thank you for providing this feedback. We're sorry that you are unsatisfied with your visit to Heiser. We'd like the opportunity to address your concerns and hopefully turn things around for you. If you could please reach out to us directly and let us know the best way to contact you, we will reach out. Brian Crandall General Manager 262-808-2705 bcrandall@heiser.com

April 07, 2025

Very prompt courteous didn't try to sell me things I did not need would recommend it and will be back for my next Oil Change More

by Tballering224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, At Heiser, we pride ourselves on a hassle-free experience! We are so glad you had a positive experience with us. Thanks for your business at Heiser Chevrolet. We look forward to providing you with a 5 star experience for your next oil change!

April 04, 2025

Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them More

by marxfarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Przislicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

They are always proactive and easy to deal with . No pressure but explaining what ever is going to be done succinctlyw More

by coachmarkmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Brian did an amazing job to get Me the deal that I wanted. Got me into a newer vehicle than what I was looking to get into, and still managed to get a deal with my budget! More

by nancyrigo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Heiser Chevrolet of West Bend responded

Dear Nancy, We are so glad to hear Brian went above and beyond to find you the perfect vehicle within your budget. Thank you for your business and congratulations on your vehicle!

March 31, 2025

I always have my Chev. Blazer serviced at Heiser in West Bend The staff is very friendly and knowledgeable. More

by DDZALEWSKI
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris
Apr 01, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the 5 star rating and business. We look forward to your next visit!

March 30, 2025

They were prompt, professional and addressed anything I needed for my visit I would recommend More

by volkmanpm05
Recommend Dealer
Yes
Mar 31, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had a 5 star experience at Heiser Chevrolet Cadillac for service! Thank you for your business. We look forward to your next visit.