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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,516 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (...
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2620 W Washington St

West Bend, WI

53095

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Showing 1,516 reviews

August 28, 2019

Excellent Service Everyone did a great job. We are very happy with our purchase. Even a with a little of a misunderstanding of sale. They still took care of us and more More

by MBASLER227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the financial guy who only works 2 days a week. , Joe Vicari Jr.
Aug 28, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the 5-star review! We are so glad to hear that you're very happy with your purchase. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2019

Awesome This was one of the most easiest purchases as of date. Sherry got me a exact car I wanted and provided me a fair and honest price up front. Sherry wa More

by ccarlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Sherry Konek
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that Sherry has helped to make it a 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2019

timely I went in and they got me in for my needs. Rotors and brake work was done very quickly. Drives much better. Thanks to everyone!! More

by fwsevert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in service
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thanks for the great review! Glad we could make your experience positive and efficient. Thank you for choosing Heiser and we hope to see you again soon.

August 15, 2019

Quick and easy. Had an idea or what I was looking for, after looking at and driving several vehicles we decided on one. Was able to pick up vehicle the following day More

by GODJRS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Glen Gierach
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thanks for the 5-star review! We are happy to hear that we were able to find just what you were looking for. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 15, 2019

Regular Maintenance, recall and oil leak Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were More

by ROGER.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in Service
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Roger, Thanks for the great feedback! Glad to hear that you had a positive experience with our service team. Thank you for choosing Heiser and we look forward to seeing you again in the future!

August 14, 2019

Prompt courteous and complete. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. More

by BKDELL222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Sherry Konek
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that we have provided you with an all around 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 13, 2019

What took do long I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dr More

by skhowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Aug 29, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We sincerely apologize for the extended wait for your vehicle during your service appointment. Our service director Lana will be giving you a call to discuss your concerns if she has not already done so. Thank you, Heiser Chevrolet Cadillac

August 13, 2019

Great customer service and trade in negotiation Heiset treated us very professionally. Glen and Gary did their best at getting us into the truck we wanted. They provided fast and friendly service More

by MARKKIMHAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Glen Gierach
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Mark, Thank you for the positive feedback! We are happy to hear that Glen and Gary helped to get the truck you were looking for with fast and friendly service. We greatly appreciate your business and look forward to seeing you again soon. Hope you're enjoying your new ride!

August 13, 2019

Excellent sale person Lee ,you rock l love my new vehicle th 🥰 lee you rock,you were knowledgeable about the vehicle that I chose and made my decision very easy to make I love my Buick Verano thanks for everyth More

by CDENISE.1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that Leigh helped to find the perfect vehicle for you. Thank you for choosing Heiser and we look forward to seeing you again in the future. Glad you are enjoying your Buick Verano!

August 07, 2019

Check engine light Didn't get nearly as much as I wanted for my trade in .check engine light came on 3 days after purchase that's a costly fix to get it to go through em More

by CV-VITALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Chad Braeger, Mathias "Taz" Derksen
Aug 09, 2019 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are sorry to hear that you are having issues with your vehicle. Can you respond to this message privately with your name and contact information so that we can have the appropriate staff member call you back? Thank you for sharing your concerns. We look forward to hearing from you!

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