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Heiser Chevrolet of West Bend

West Bend, WI

4.3
1,484 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,484 reviews

April 20, 2025

Awsome ppl salesman was down to earth and good at getting what I wanted and Glenn was fun and made it easy More

by lomira_2
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Leinen
Apr 21, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Glenn was able to go above and beyond to provide you with a fun and easy car buying experience at Heiser Chevrolet in West Bend. Thank you for choosing Heiser and congratulations on your vehicle! We look forward to your next visit!

April 16, 2025

I had an issue with a used vehicle I had purchased. Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 w More

by NICLUTHER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for bringing this to our attention. We hear your frustration and would love the opportunity to hear about your experience and clear up any issues we can. If you could please reach out to us directly and let us know the best way to contact you, someone will reach out. Brian Crandall General Manager 262-808-2705 bcrandall@heiser.com

April 16, 2025

Brian is knowledgeable, kind, and always responsive. He saw me late on a Friday to help me secure a Trailblazer from inventory after hearing about the 25% tariffs that were coming the next week. With hi More

by gstyles
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crandall
Apr 17, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are so glad to hear about that Brian was able to help you get the car you wanted. Thank you for choosing Heiser. We look forward to your next visit!

April 14, 2025

Had to come back twice…. Not Will’s fault. Not mad-just was a bit of a hassle. More

by VBARTELT
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We hear your frustration and we're sorry that you had to come back twice. Please know we appreciate your business and look forward to making your next visit a 5 star experience. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 13, 2025

Do not receive detailed estimates of cost and labor, appointments are irrelevant it seems, nobody ever wants to help resolve your problem More

by LIZJ0304
Recommend Dealer
No
Employees Worked With
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Liz, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 13, 2025

Muy bien el servicio y la atención fue perfecta sin más que decir muchas gracias More

by romanmartinez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wi
Apr 14, 2025 -

Heiser Chevrolet of West Bend responded

Dear Roman, Gracias! We are so glad to hear you had a positive experience at Heiser. We look forward to your next visit!

April 12, 2025

With all the problems they ran into on the truck it still worked out well More

by mpwilmot
Recommend Dealer
Yes
Employees Worked With
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Haba
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your feedback. We are glad to hear you had an overall positive experience. Thank you for your business. We look forward to making your next visit a 5 star experience.

April 11, 2025

You won’t wanna hear my fifteen words sorry for the inconvenience let’s move on to the next person because we are an obvious assembly line so let’s keep up the good work n move these people by faster n More

by renebentz209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Rene, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by phone at 262-808-2705 or by email at bcrandall@heiser.com.

April 10, 2025

Another great, smooth experience! Brian was responsive and easy to work with. This is our second lease through West Bend! More

by kasie.i.speaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Heiser Chevrolet of West Bend responded

Dear Kasie, Thank you for choosing Heiser Chevrolet Cadillac for your second lease. We are so glad to hear everything went smoothly! We deeply appreciate your business. Congratulations on your new vehicle and safe driving!

April 10, 2025

Amazing! Everyone was so kind and very helpful. Very knowledgeable as well Friendly, kind, family More

by tabathaheuss
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crandall
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Tabatha, We are so glad to hear you had a positive experience at Heiser! We thank you for your business and look forward to your next visit!

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