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Heiser Chevrolet

West Allis, WI

4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

February 12, 2024

We've been going there for years because we get treated like family Jason Clark is a great guy we trust and call a friend. I've also enjoy a lot man named George who use to be a salesman and Amy another sa More

by KAVANGALIS
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 11, 2024

I brought my Sonic in for service and Cindy and he crew did a great job More

by donnbark2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 11, 2024

They were helpful The answer don't like questions that I have. If I had a question. They gave me the information I needed More

by 379jackie
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 10, 2024

Excellent Heiser Took care of me and got me back on the road quickly. Even though they weren't the dealership where I purchased my vehicle, they were able to fit me in right away. VS me having to wait days More

by bstojadi
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 10, 2024

Needed emissions work done, got an estimate and approved the work that unfortunately didn't fix the problem but when I picked the car up, according to the estimate I should of paid 600 and something but wha More

by luckyp52
Recommend Dealer
No
Employees Worked With
Asha
Feb 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 10, 2024

Megan did well but Cindy was a great help. Keep her there and I'll keep coming back. She was 5 stars! Helped me with my used chevy. More

by lauracherek
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 09, 2024

They are taking advantage of people. We are already in a struggling pandemic, and they are charging people for services that should be complimentary More

by Ms.StarPurdle
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 09, 2024

I waited 2 hrs to get a oil change. I arrived at 9am for scheduled appt. At 11:00 they hadn't started yet. That's when she told me their getting started. People who got there after me l More

by Koconis
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 09, 2024

Excellent group of people ? ? They got me in and helped right away very helpful when I had questions about my service More

by mooneysean35
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 08, 2024

The service advisors here proved to be excellent once again. They do a difficult job and do it well. Three years into my ownership and they always do their best to make things right. Well done! More

by SUSZEKDANIEL
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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