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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

February 16, 2024

Very fast service. Nice waiting area. Wish I could have gotten my car wash Would recommend More

by jrantanen1082
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2024

Good Service, pleasant experience with Amy's Sales knowledge and no pushyness! Fair pricing and very clean Facility! More

by altimm01
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Elertson
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Feb 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 15, 2024

Vehicle was ready at door for me when I arrived. Straightforward process, no pressure and helpful. More

by kristow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

I arrived at 6:57am walked upto the service desk and service Manager say we open at 7am go back in your truck wait for the green light to come on and the door will open. The green light wasn't turned on More

by STEVE.SIBINSKI1
Recommend Dealer
No
Employees Worked With
Meghan, Asha, and the Service Manager
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Feb 15, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 15, 2024

My rating is based on my experience with Heiser Ford. I purchased the car in October and it has been in out of Heiser Ford and Heiser Chevrolet for repairs the entire time. More

by diegojhughes94
Recommend Dealer
No
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Feb 15, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

February 15, 2024

I was very satisfied with the time and the customer service All the sales people was very professional More

by Bradensharon
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Quick and efficient tire fix and oil change Tire rotation was also excellent beyond compare More

by rthompson08
Recommend Dealer
Yes
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Feb 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

If Cindy Robinson is the service manager, she treated me as if she was doing me a favor by not charging me for an error that Heiser made. She said, 'I won't charge you this time, but I won't do it again .' More

by ADOLDSBIKE
Recommend Dealer
No
Employees Worked With
Cindy Robinson, Cindy Robinson
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Feb 19, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

February 14, 2024

Good experience but kept getting different quotes Different quotes for key fab and installing Ok More

by SUSANWETTER49
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 15, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 14, 2024

Does not appear to be concerned with client retention for services and sharing costly misinformation. More

by ANWALLIE98
Recommend Dealer
No
Employees Worked With
Service Department
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Feb 15, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

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