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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

February 23, 2024

The advisor was great. Price increased drastically and vehicle was left with greasy hand prints all over it. A wash after the service would have been appreciated. More

by LJHUDY
Recommend Dealer
Yes
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Feb 23, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.

February 23, 2024

We had no problems, and Megan was very nice to us Kind and helpful Thankful More

by karenwoppert
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 22, 2024

They took care of me well. They found the issue quickly and had my vehicle back to me on the same day. More

by Kevin S.
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 23, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 20, 2024

I did yesterday, apparently they don't do safety inspections anymore without explanation, so I will look for a dealership that does, sorry some things shouldn't be cut from the program More

by TERRYSTAAB
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 28, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 20, 2024

The best sales experience I have ever had ! Would highly recommend Amy! If this place was closer I would by more vehicles from here More

by d.lewis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 18, 2024

No I'm good There's no more to say they gave me a good job and I like the way they treat my car pretty good work sir. Thanks for the good work dealership. More

by harryholly451
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
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Feb 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 17, 2024

Always a quick and easy process. The team is always super helpful and kind. They get you in and out as fast as they can and take care of everything. More

by ikizekay
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2024

Didn't fix my problem and haven't called me back in 2 weeks Tired of bad work from your garage More

by JIMBOZYWICKI
Recommend Dealer
No
Employees Worked With
A. McDaniel
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Feb 19, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 16, 2024

Body shop. poor communication. Estimate for repair was 4 days. Took 4 weeks. No calls to update me and would not return my calls More

by FISHBONE1324
Recommend Dealer
No
Employees Worked With
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Regner
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Feb 19, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 16, 2024

Amy was great and answered all my questions. The finance dept was very good. The delivery of my vehicle was on time and the features of my vehicle were explained to me. More

by maribees4
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Elertson
Report | Print
Feb 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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