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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

March 11, 2024

Great service. Kept me up to date on the status of my vehicle Great service. They did great at keeping me up to date on the status of my vehicle More

by tristanbode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 11, 2024

Very friendly at the service counter. Easy going and smooth communication with friendly employees. Would return again. More

by Wade89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2024

Had an oil change tire rotation done in a timely fashion. Great service Go service More

by JENNYGARDIPEE
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 10, 2024

I have already submitted this about the terrible service I had. Not sure who Megan even is. My experience was horrible. I made an appointment you canceled it. I rescheduled it sat there for 45 minutes to fi More

by DISNEY4JEN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 09, 2024

I made an appointment a few days earlier, once I arrived I was told you couldn't keep that appointment time. Megan wasn't customer friendly, not very caring concerning my schedule after I let her know in ad More

by juandfarmer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447

March 09, 2024

Told them that my tire was low if they could check it all they did was fill it up with air. Next day it was low again More

by KBERNDT100
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember it was 2 girls out of the 4
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Mar 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447

March 09, 2024

Had a no start on a Chev equinox. Was informed by the service advisor that the minimum charge was $299 regardless of what was found. So I paid $450, (plus tow of $150) to find out the More

by dscerpella
Recommend Dealer
No
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447

March 08, 2024

I had to come back as they didn’t check the tire pressure after rotating tires. More

by LEAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
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Mar 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447

March 08, 2024

Very attention exactly what I need fast fixed the problem thank you ?? Wait the appointment y take care good job More

by Mrodriguez1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 07, 2024

They were able to get me in at the last minute. Would recommend this dealer. More

by ONJFSKI-01
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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