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Heiser Chevrolet

West Allis, WI

4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

March 17, 2024

Friendly service and informative. Every person we dealt with was great! Zach Brad and Jason made this experience a good one More

by tzielinski71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Good Prompt service They called the next day to make sure I was satisfied with everything. More

by KEVINKOBLESKE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Always highly respectful, courteous, flexible. Heiser makes it feel good being a customer there. Returning. More

by baronlwalker
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

The service time was very good and efficient and the staff was very friendly Great service all the way around More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

Very friendly and provided Excellent communication during the process. Great, great, great, great, great job. More

by SDEBAUCH
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 14, 2024

I was disappointed with my experience based on the past times I had service there. My vehicle was not listed correctly in the system. The 2011 Equinox was put in instead of my 2017 Equinox. I just didn't f More

by JTSMAG
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 14, 2024

This is our 3rd vehicle from Heiser. We will always come back. Great customer service. More

by bmccarron09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 13, 2024

It was. The worst dealership I went to in my life. It took over 7 hours to purchase a vehicle. Did you don't know how to take rebates? G M rebates or h More

by Jpenoske
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Arndt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 12, 2024

Everyone very helpful and friendly I miss Mike Cantenese and I miss your popcorn machine More

by carla53185
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your feedback and business. Happy driving!

March 12, 2024

Sales man was great, service department not so much. Sales man very helpful, took time to show and explain options. More

by vol4ffemt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta
Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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