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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,122 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,122 reviews

March 30, 2024

Routine first check - tire rotation - quick visit. Comfortable waiting room, I am loving my BOLT. More

by Martha Berger
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 27, 2024

They were able to do the oil change, and put a plug in the tire that had a slow leak, and rotated the tires I do have the extended warranty on the car I assumed plugging the tire was under the warranty, b More

by cakes1064
Recommend Dealer
Yes
Employees Worked With
Nicole Darling, Nicole Darling
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Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 26, 2024

I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. More

by handyjif
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee, Olivia Guzman
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Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Dave was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 26, 2024

The service department has been a mess, lots of mistakes . No longer trust going there , but nicole was great More

by DANSUe
Recommend Dealer
No
Employees Worked With
Nicole Darling, Nicole Darling
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Mar 29, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 26, 2024

Just extremely helpful and accommodating. Did not pressure us for a sale and willing to work with our offer! More

by richardborenitsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Mar 29, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 25, 2024

Perfect everything got taken care of as I wanted it and in a very timely manner More

by mschneller92
Recommend Dealer
Yes
Employees Worked With
ASA McDaniels
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 25, 2024

I talked with someone and the manager may contact me. I'm going to come back for the rattle that was created after my car was service and I will not return. More

by CJKLAST1
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 29, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

March 24, 2024

I am always treated with respect and kindness whenever I am there getting work done. Excellent communication More

by JAREIF74
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 23, 2024

Has been the same with every purchase Jason took care of us, and found us the Trax we purchased More

by KONDRAK
Recommend Dealer
Yes
Employees Worked With
Don't remember. Jason was our salesman.
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 23, 2024

I was disappointed with the service. An apparently dead battery took 2 days to replace and return my car. Friendly people. Onstar and the dealership did not communicate with each othe More

by TVANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.

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