Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,123 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
Contact Dealership
View Awards

10200 W. Arthur Ave.

West Allis, WI

53227

Directions

By Type

Showing 2,123 reviews

April 11, 2024

Very nice dealership! The staff was very helpful and friendly! Will definitely recommend the dealership to anyone! More

by finalround509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Guzman
Report | Print
Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 09, 2024

I will never bring other car to them. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. More

by Milwaukee_guy_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vicari III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta, Asha McDaniel, Nicole Darling, Michelle Kisiel
Report | Print
Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

April 06, 2024

We had a great experience working with Greg on a new car purchase. He was super helpful, had great communication, and quickly answered all our questions. And to top it off, his pants were fancy. More

by MAHERMICHAELPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Greg was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 04, 2024

I had appointment scheduled maintenance and advise that all the things I needed to be completed wasn't going get done that day. They were able to complete 1 of the jobs and that was done sloppy after hav More

by courtneydavis120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

Apr 05, 2024 -

courtneydavis120 responded

My username, is under a different email address that you all have in your system. I was there for service on 3/21/24, my appointment was schedule for 2:30pm. I just left you a voicemail with my name and number for you reach me.

April 03, 2024

Everything was perfect. Fast and friendly Megan was helpful and the service was complete within the time promised More

by AKLYNCH33
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 03, 2024

Dropped truck off early and work was completed before my appointment time. Service was better than in the past. More

by djredel1
Recommend Dealer
Yes
Report | Print
Apr 05, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 02, 2024

Love working with the group at Heiser. They make the entire process very simple. I would definitely recommend! More

by kim71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

this is the first time dealing with them So far it has been great. And hope to do more business with them. More

by trakman52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee, Olivia Guzman
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

Everything was great. Easy to schedule, easy to pull in easy to drop off and easy to relax while being serviced. More

by Happy Equinox Driver
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2024

Personnel was friendly. Service was prompt. The shuttle service was an unexpected and appreciated bonus. More

by JANEACTII
Recommend Dealer
Yes
Employees Worked With
Nicole Darling, Nicole Darling
Report | Print
Apr 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
26
27
28
...
213