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Heiser Chevrolet

West Allis, WI

4.1
2,115 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,115 reviews

March 27, 2025

The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha More

by westphal666
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Mar 27, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for leaving a review and feedback. We are so glad Lucas England was able to assist you at Heiser Chevrolet! Thank you for your business and we look forward to your next visit.

March 26, 2025

My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser More

by TKRISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad Heiser Chevrolet was able to repair your car under warranty and provide shuttle services. Thank you so much for choosing Heiser Chevrolet! Please let us know if there's anything else our service or sales team can assist you with. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 25, 2025

The folks I worked with were efficient and helpful, and contacted the insurance directly to trouble shoot issues. I was very thankful for good service. More

by cheryl_nenn
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Arndt
Mar 26, 2025 -

Heiser Chevrolet responded

Dear Cheryl, We are so glad Andrew and the team at Heiser's Collision Center provided you with a 5 star experience! We are thankful for your business.

March 25, 2025

I waited 30 minutes to be helped because the system was down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash More

by Chipledm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We're very sorry that Heiser did not meet your expectations. Your feedback is invaluable to us and has been forwarded to management to better our business and employees. Thank you for your business. Please, feel free to contact our Service Manager Matt Myszka with your concerns. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 25, 2025

Jeffrey Brister provided excellent service at my visit to have my oil changed. He kept me informed and I will definitely return with confidence. More

by Cherokeelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad that Jeffery Brister was able to provide you with excellent service for your oil change. Thank you for your business. We look forward to your next visit! Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 23, 2025

The best word to describe them is xxxx. Absolutely trash, especially the service department. They should be sued into oblivion. More

by tristbane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Taft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We hear your frustration. Providing a positive experience is a top priority, and we're sorry we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Your feedback has been sent to the appropriate management and someone will reach out. In the meantime, please feel free to contact our Assistant General Manager Zachary Taft by phone at 414-328-2410 or by email at zachary.taft@heiser.com. Zachary Taft Assistant General Manager 414-328-2410 zachary.taft@heiser.com

March 22, 2025

Scheduled appointment for 5 days out. Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t More

by MCKELVEYJ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your feedback. We want to apologize that you were not fully satisfied with your visit. Please, direct your concerns to our service manager, Matt Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com. Thank you for your business. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 21, 2025

Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. More

by MMOSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Flores
Mar 21, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad our team was able to help you out with your tire issue! Thank you for choosing Heiser Chevrolet to do business with!

March 21, 2025

I would recommend Heiser Chevrolet if you are in the market for a vehicle. Dave is a very good salesperson with great communication skills. He was informative about their vehicles and the process. Dave More

by pbjorg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Mar 24, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We appreciate your positive feedback on your experience at Heiser Chevrolet. At Heiser, we strive for a hassle-free experience for our customers so we are glad to hear you found it to be stress free and pleasant. Thank you for your business.

March 21, 2025

The staff were extended helpful and friendly! They took care of all my needs!! Thanku so much!! More

by breunig.carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucus
Mar 24, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you found our staff to be helpful and friendly. We are proud of our employees for going above and beyond. Thank you for your business. We look forward to your next visit at Heiser Ford!