Heiser Chevrolet

I walked into Heiser looking to buy a truck (Chevy Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to wal Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to walk around by myself and think (I don't like having salespeople breath down my neck trying to influence my thoughts and decisions), while still always being close by to answer questions and let me take a few test drives. The Heiser facility was clean, welcoming, and full of awesome automobiles. After three or four hours of narrowing down, I made my selection on an Avalanche, but then as I was walking in to make the purchase... I saw the hardly-used Camaro sitting to the side of the entryway. Two hours later, my business with Dave and Chris C. (who went over paperwork with me) was over and away I drove in my new sports car. I went back a few weeks later after I noticed a clicking under the hood, and the mechanics noticed a belt had slightly come off its track, fixed it without charge (considering I had just bought it), and gave it a nice wash all under 1 hour. In my 2 visits since May 2013, I drove away from Heiser quite literally with a big smile on my face. More

Any problem we have had with our Equinox, both while in warranty and after, has been taken care of in a timely manner. If there was a question as to a possible recall problem, GM was contacted that day warranty and after, has been taken care of in a timely manner. If there was a question as to a possible recall problem, GM was contacted that day and a solution was worked out satisfying us. The new car purchase was very smooth without any high pressure calls from the salesman. A pleasure to deal with Heiser. We have recommended friends to this dealership. Chuck More

I have built a very good relationship with Brian Crandall over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we h over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we have always given Brian a call to see what he could do for us. I even have connected my children up with Brian. More

I have been working with the Heiser Group for my last 6 vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales pers vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales person knew what I was looking for and that I was taken care of. I am a no nonsense buyer, so when it was time to talk nimbers, Brian was there to assist and close the deal quickly. I have always left the dealership feeling like I mattered to them as a customer. Everyone wants the best "deal" they can get on whatever their vehicle of choice is, I have always left feeling good about the price of the vehicles I have purchased. I look forward to a continued relationship. More

Mike was great and he knew exactly what I wanted. And was extremely helpful with my needs. I would definitely recomend him to other people. extremely helpful with my needs. I would definitely recomend him to other people. More

I truly appreciate the customer service I received from Mr. Michael Gortmaker. He was polite, well-informed, and willing to work with me. Pleasant experience! Mr. Michael Gortmaker. He was polite, well-informed, and willing to work with me. Pleasant experience! More

Mike made the whole process simple and even delivered the car to my work when I couldn't leave to do any of the paper work. car to my work when I couldn't leave to do any of the paper work. More