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Heiser Chevrolet
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best, hassle free experience ever. Everyone is so personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. More
I have had Heiser body shop for years take care of my vehicles. Ted was my choice, but he has since retired. In 2011 I purchased a new 2011 Impala LT. The saleman was very nice and did not hound me after vehicles. Ted was my choice, but he has since retired. In 2011 I purchased a new 2011 Impala LT. The saleman was very nice and did not hound me after my initial inquirey of the vehicle. The staff at Heiser are great. Any questions or concerns that I have had have been answered swiftly. I have had several visits to the service department. Pete has taken care of my repairs on several of my vehicles ( I have 3 chevrolets presently). A freind of mine now comes to Heiser for service work on his Suburban that he bought from a nearby Chevrolet dealership after I recommended to him the freindly and fair staff at Heiser. Like myself, my freind was not happy with the treatment recieved at the other dealership. He mentioned to me how pleased he was with the service at Heiser. I am happy to say, Heiser keep doing what your doing, your firing on all cylinders. More
Brian took the time to give me multiple options with the budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied an budget I gave him! Willie showed me the details of the car, inside and out. And Kristina explained the financing thoroughly. Completely satisfied and would recommend anyone to them. They work together well! And Sheila lets me know when I need an oil change, tire rotation ect. (Comp because i have that warranty included!!!) So glad I bought certified used from heiser. More
I have built a very good relationship with Brian Crandall over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we h over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we have always given Brian a call to see what he could do for us. I even have connected my children up with Brian. More
I have been working with the Heiser Group for my last 6 vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales pers vehicle purchases. I specifically enjoy the relationship I have developed with Brian Crandel. As a manager, Brian always has made sure a sales person knew what I was looking for and that I was taken care of. I am a no nonsense buyer, so when it was time to talk nimbers, Brian was there to assist and close the deal quickly. I have always left the dealership feeling like I mattered to them as a customer. Everyone wants the best "deal" they can get on whatever their vehicle of choice is, I have always left feeling good about the price of the vehicles I have purchased. I look forward to a continued relationship. More
felt my purchase was very reasonable and 8 months later the oil change and tire rotation went as good as one can expect will back for more maintenance as needed by warranty. the oil change and tire rotation went as good as one can expect will back for more maintenance as needed by warranty. More
I've been having all my car work done at Heiser since 2004. In 2006 I bought a new Cobalt from Willie Lemle. In 2012 I worked with him again to trade the Cobalt in for a new Cruze. Great cars and grea 2004. In 2006 I bought a new Cobalt from Willie Lemle. In 2012 I worked with him again to trade the Cobalt in for a new Cruze. Great cars and great service! Your location is convenient for where I live and for where I worked before retirement. I have never had a negative experience at Heiser and all my questions are answered with intelligent, courteous responses. More
I walked into Heiser looking to buy a truck (Chevy Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to wal Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to walk around by myself and think (I don't like having salespeople breath down my neck trying to influence my thoughts and decisions), while still always being close by to answer questions and let me take a few test drives. The Heiser facility was clean, welcoming, and full of awesome automobiles. After three or four hours of narrowing down, I made my selection on an Avalanche, but then as I was walking in to make the purchase... I saw the hardly-used Camaro sitting to the side of the entryway. Two hours later, my business with Dave and Chris C. (who went over paperwork with me) was over and away I drove in my new sports car. I went back a few weeks later after I noticed a clicking under the hood, and the mechanics noticed a belt had slightly come off its track, fixed it without charge (considering I had just bought it), and gave it a nice wash all under 1 hour. In my 2 visits since May 2013, I drove away from Heiser quite literally with a big smile on my face. More
Any problem we have had with our Equinox, both while in warranty and after, has been taken care of in a timely manner. If there was a question as to a possible recall problem, GM was contacted that day warranty and after, has been taken care of in a timely manner. If there was a question as to a possible recall problem, GM was contacted that day and a solution was worked out satisfying us. The new car purchase was very smooth without any high pressure calls from the salesman. A pleasure to deal with Heiser. We have recommended friends to this dealership. Chuck More
Michael was exceptionally helpful with my auto purchase - above and beyond the stereotypical salesman service! Purchasing a car from Michael was overall pleasant experience! Michael also "gives-back" and - above and beyond the stereotypical salesman service! Purchasing a car from Michael was overall pleasant experience! Michael also "gives-back" and donates a portion of his commission to the Wounded Warrior Project, as he is a Vet himself! That's what I call service! More