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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,119 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,119 reviews

September 26, 2024

I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else More

by lees08121987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling, Johnathan Leiser, Andrew Stolpman
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Sep 27, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 24, 2024

The dealership sucks, would never recommend to anyone. Took my car there and was there for 8 hours when they told me I’d be there for 2. The service department never gave any updates about my car’s status More

by RYLEETRIJANOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

September 21, 2024

SLOW, EXPENSIVE WORK WITH SAME PROBLEMS (AND NEW ONES. .?!) RETURNING WITHIN WEEKS. No accountability, just more exorbitant "estimates" asking thousands of dollars to fund their random guesses at what' More

by SunkenCostsatChevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Darling
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Sep 23, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send a message to our Fixed Operations Director Jeff Isacson by phone at 414-247-8982 or by email at jeffery.isacson@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

September 19, 2024

Great service and I’ll make sure and always bring it back to the same location More

by darryl.jamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Modrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling, Johnathan Leiser, Andrew Stolpman
Report | Print
Sep 20, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2024

No service was performed. If they did not want to service the car they should have told me up front. More

by JDOHERTY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Leiser, Andrew Stolpman
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Sep 18, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

September 18, 2024

Service was great. I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well More

by Superstacy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy, Nicole Darling, Chuck Konzen
Report | Print
Sep 20, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 13, 2024

Employees were extremely professional. Every effort was made to accommodate me as a buyer of a new vehicle. More

by strnfr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2024

Very good to work with , Enjoyed the experience ; they had the vehicle I was looking for . More

by fly4spirit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Modrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy, Douglas Trost
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Sep 18, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 12, 2024

I was very happy with the service from Amy and Heiser Chevrolet. I had a car that died and we needed to replace it. Amy and company were up to the challenge and were very patient in working with us. More

by k.goltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 09, 2024

I was very impressed with the professionalism Heiser has to offer. I was also impressed with the time it took to repair my vehicle. More

by jimmym1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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