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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,153 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,153 reviews

July 03, 2025

I went there with a problem now it's gone and I'm driving happy More

by Conan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

Steve Shelton was great to work with. He explained the features on our Equinox and answered all my questions. The sale went very smooth. More

by lundylucy
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Heiser Chevrolet responded

Dear Lucy, We are so glad to hear you had a positive experience with us! Congratulations on your equinox! Please do not hesitate to let us know if you have any more questions. Thank you for your business and have a great day!

July 01, 2025

Great dealership. Traveled from Florida to purchase vehicle from Dave Sheppard and Heiser. Job well done! More

by JEFFGABES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Heiser Chevrolet responded

Dear Jeff, Thank you so much for making the trip from Florida to work with us! We're thrilled to hear you had a great experience with Dave and the team. Enjoy your new vehicle, and safe travels!

June 30, 2025

On the expensive side. First fix didn't fix, second fix very costly and long wait. Hopefully my truck will be fixed now More

by claybopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Heiser Chevrolet responded

Dear Clay, Thank you for your feedback. We're sorry you aren't satisfied with your experience with us. We'd love the opportunity to hear more about your experience and hopefully turn things around for you. If possible, please reach out to our service manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with the best way to get in contact and someone will reach out!

June 30, 2025

Any, was very hard to reach. She didn't return phone calls or respond to emails until management told her to reach out. I did not get all of my questions answered regarding lease More

by CW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Heiser Chevrolet responded

Dear CW, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Zachary Taft by phone at 414-328-2410 or by email at zachary.taft@heiser.com so we can better understand what happened during your experience.

June 23, 2025

Stood by me from start to finish very professional group I will be back again soon. More

by leonardsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Heiser Chevrolet responded

Dear Leonard, Thank you for leaving a review. We are so glad to hear you had a positive experience. Thank you for your business. See you again soon!

June 20, 2025

Four new tires. Competitive price, timely work, and one satisfied customer. Thank you Heiser Chevrolet. More

by STEVEN.TENNIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 20, 2025 -

Heiser Chevrolet responded

Dear Steven, We are so glad to hear that you are a satisfied customer. Thank you for choosing Heiser. We look forward to your next visit!

June 16, 2025

Andy Maryann, your people are the best thanks for all of your help. It sure is appreciated to have friends in the car industry outstanding service and outstanding friends. Thank you. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Regner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Heiser Chevrolet responded

Dear Rocky, Thank you so much for the kind words. We are so grateful to have you as a customer. We look forward to your next visit!

June 14, 2025

I asked Lucas a question about my check engine light being on I asked if it’s urgent to get looked at he said shrugged and said “I don’t know it won’t leave you stranded on the side of the road” he was More

by Abartsch1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matthew Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com so we can better understand what happened during your experience.

June 13, 2025

Everyone was very friendly. Jeffrey was willing to explain what needed to be done and didn't try to sell me services I didn't need. More

by WILEEDVDSN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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