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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
834 Reviews

834 Reviews of Heiser Chevrolet Cadillac - Service Center

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May 24, 2019

Great service I drive over an hour to enjoy the great service! I leave always feeling like my car has the best care. Thank you so much! More

by JENNIFER.SKIBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 24, 2019

Repairs for electrical problem. Had problem with security system. Took them a while to find problem, then had to order parts. They kept me informed as they progressed. All turned out More

by mtrowbridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know any names. Everyone was great!
May 24, 2019

Well done Thank you for quick turnaround on getting parts for vehicle repair in while I was onsite waiting for repair Have a good Holiday Thank Martin More

by oberheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in service
May 24, 2019

Servce and Sales Good service department and good sales team and all the people that helped me with my vehicle did a good job and I will reccomend More

by AKUTZ_WBHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
May 23, 2019

Great place I had the scheduled maintenance on my XT5 done. I have nothing but the highest regards for the service department. It is always clean, the staff is More

by BABSMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don't know who I worked with in the service department.
May 23, 2019

The service was great. The oil changes and tire rotation were serviced on time with minimum waiting in the customer lounge area.. The service department is always polite an More

by TOMGAUS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Coincidence? I think not. We brought our suburban in to get the passenger side seat motor fixed. After waiting for 6 hours, we got it back and the drivers side motor is now bro More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Braeger
Jun 13, 2019 -

Heiser Chevrolet Cadillac responded

Dear Amy, we sincerely apologize that you did not enjoy your last experience with us. Our service manager Lana Finch would appreciate it if you would contact her at 262-334-3858 to further discuss your concerns. Thank you for your feedback.

May 23, 2019

Fixed my car After buying my car about 6 months later I was having problems after talking to a couple of people at the dealership they got it in and fixed it. They More

by hayzer69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Mathias "Taz" Derksen
May 23, 2019

Broke my miror I came in for a oil change,and they took it out for a trany check.After the oil change they took it for a car wash.The machine hit my mirror.The rep s More

by NEHRBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor 6325 Nathan Heimerl
Jun 13, 2019 -

Heiser Chevrolet Cadillac responded

We sincerely apologize that you did not receive prompt communication as you deserved and hope that your issue has since been resolved to your satisfaction. Our service manager Lana Finch would appreciate it if you would contact her at 262-334-3858 to further discuss your concerns. Thank you for your feedback.

May 23, 2019

Quick Can easily accomplish an oil change and tire rotation on my lunch hour. It's quick, efficient and quality work. I will always bring my truck in for se More

by RANDY.HOLTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Gierach
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