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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
834 Reviews

834 Reviews of Heiser Chevrolet Cadillac - Service Center

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July 16, 2019

Service Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. More

by ASHASKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl, Rick Nelson
July 12, 2019

Tires We bought tires and so far the experience has been good. Sherry is a good person to work with. She is very caring person. I look forward to working More

by Littelpula22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vicari Jr.
Aug 05, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for kind words about Sherry Konek! We appreciate that you would like to work with us again the future. Can we ask what we could have done better to increase your rating from a 3 star to a five star? We are always looking for feedback on how we can improve. Thank you!

July 11, 2019

Repaired air conditions as agreeded price on time my car has only been serviced my a gm dealer since purchase they fixed on air conditioner on time and agreed price. will recommend them and will use More

by ERICSCHEIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
July 10, 2019

Love the car and the service. Had oil change and tire rotation. Was done on time and right. Also had a ride to the local Ymca. thank you thank you Thank you................... More

by Happy Chev owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

They are a great team at this dealership They did an awesome job at diagnostic, fixed the vehicle, I appreciate their courtesy rides, I drop off the vehicle in the am and they take me to wor More

by MPJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
July 04, 2019

Fast & great! Sherry & Rick were great. They answered all questions and explained new features I didn't know about. Nathan in service also showed me a few items I More

by Dr. Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in service, Rick Nelson
July 01, 2019

Service with a smile and quick The oil change and tire rotation was done in minutes of arriving on scene. Was nice after a long work day to be in and out a ahead of planned time. Wo More

by MKCTETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Glen Gierach, Mathias "Taz" Derksen
July 01, 2019

Great Service Very pleasant greeting. I was recognized and the service advisor what I was was there for. I was having a tire problem and it was quickly diagnosed. More

by LWHESSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
June 25, 2019

People are great to work with. Great place for oil change, time went quickly, nice atmosphere while waiting, free coffee and cold drinks and they wash your car before you get it bac More

by jerryedawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hanke
June 24, 2019

Great service They go out of there way to make sure you are covered under your warranty! Mark and Nathen in service do a great job. I have had friends make the same More

by JEFF.LUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Nathan in service
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