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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
834 Reviews

834 Reviews of Heiser Chevrolet Cadillac - Service Center

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August 14, 2019

Prompt courteous and complete. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. More

by BKDELL222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that we have provided you with an all around 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 13, 2019

What took do long I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dr More

by skhowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Aug 29, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We sincerely apologize for the extended wait for your vehicle during your service appointment. Our service director Lana will be giving you a call to discuss your concerns if she has not already done so. Thank you, Heiser Chevrolet Cadillac

August 06, 2019

They do a very good job. We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, More

by Steve09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson, Mathias "Taz" Derksen, Michael Sires
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Steve, Thank you for the great review! We are so happy to hear that we have provided you with a 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future!

August 01, 2019

Great Service Came in for a quick oil change and got it with prompt service. In and out in about 30 min which included a car wash. More

by JKRUEGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Myszka
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that your visit was quick and efficient. We appreciate your business and hope to see you again soon.

July 31, 2019

fast and easy service In and out in a few hours. Priced right. I will use them as my first choice for service. I noticed that my neighbors user them also. More

by WKSIEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We appreciate the 5-star review! Thank you for choosing Heiser and we look forward to seeing you again in the future.

July 31, 2019

Happy I have been very happy with my service. I enjoy working with Nathan in the service dept he is very helpfully and I enjoy working with him along with C More

by SHEPPARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nathan
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! Glad to hear that Nathan and Cesar made it a great experience. We appreciate your business and we hope to see you again soon!

July 29, 2019

Easy transition from one lease to the next Went in for an oil change on my current lease and was able to pick out a new vehicle and get the paperwork started so I could get the new car in just More

by LAURELDEGNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Great Service It started when I called. I was given the soonest available appointment. When I got to Heiser my tire problem was assessed quickly and I was given the More

by SACHSEJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

The work that was done was completed in time The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are r More

by GPRIEBE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vicari Jr., Glen Gierach
July 17, 2019

Very good and efficient Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the e More

by Maladas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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