Heiser Chevrolet Cadillac - Service Center
West Bend, WI
834 Reviews of Heiser Chevrolet Cadillac - Service Center
recurring "Check Engine" light The service department and salesperson (OB) took really good care of us when this problem came up within a few days of the purchase of our used Impala The service department and salesperson (OB) took really good care of us when this problem came up within a few days of the purchase of our used Impala. They took the time to properly diagnose what turned out to be a very tricky issue with the fuel evap system. The technicians figured out a dual fault problem and fixed it for good! Some things are not able to be diagnosed by simply reading a computer generated failure code. It took a real technician to pin down the problem and fix it. There was no charge for the service they performed and they would have been within their rights to charge for time and parts. It was a used car. We love our Impala and she drives like a brand new car! Thanks! More
Oil Change and tire rotation. Everyone I deal with is pleasant and knowledgeable. We will return when we need another vehicle. We took our son to Heiser when he needed a newer vehi Everyone I deal with is pleasant and knowledgeable. We will return when we need another vehicle. We took our son to Heiser when he needed a newer vehicle. More
Oil change The people were friendly and helpful. The facility was clean and comfy. My kids had fun on the play room. My service was quick and I was completely sa The people were friendly and helpful. The facility was clean and comfy. My kids had fun on the play room. My service was quick and I was completely satisfied. More
Service on my Equinox The service staff was very polite and responsive to my needs.They completed all the repairs in a timely manner. Would recommend Heiser to others. The service staff was very polite and responsive to my needs.They completed all the repairs in a timely manner. Would recommend Heiser to others. More
Service Everyone was friendly and professional. They set schedule appointments to our schedule. They listen to us. The room to wait is very nice and it is Everyone was friendly and professional. They set schedule appointments to our schedule. They listen to us. The room to wait is very nice and it is nice to have munches. More
Very nice . Easy in and out. The employees were friendly and my vehicle was returned washed. Great service. I was able to set up my service online. Easy in and out. The employees were friendly and my vehicle was returned washed. Great service. I was able to set up my service online. More
They do a very good job. They do an excellent job. Nate & Ryan help me get new tires for my daughters car and a sway bar fixed. They were able to do it in one day and get her They do an excellent job. Nate & Ryan help me get new tires for my daughters car and a sway bar fixed. They were able to do it in one day and get her car back to her. They did an excellent job. More
Excellent, trustworthy service Everytime I come in, everyone is always welcoming. I am frequently asked by all employees if I'm doing ok. They also respect my time. Great service! Everytime I come in, everyone is always welcoming. I am frequently asked by all employees if I'm doing ok. They also respect my time. Great service! More
timely I went in and they got me in for my needs. Rotors and brake work was done very quickly. Drives much better. Thanks to everyone!! I went in and they got me in for my needs. Rotors and brake work was done very quickly. Drives much better. Thanks to everyone!! More
Regular Maintenance, recall and oil leak Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were unusual sounds that required me to return the vehicle to complete the work; and they provided me a loaner. In the end, all was good. More