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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
818 Reviews

818 Reviews of Heiser Chevrolet Cadillac - Service Center

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July 29, 2019

Easy transition from one lease to the next Went in for an oil change on my current lease and was able to pick out a new vehicle and get the paperwork started so I could get the new car in just More

by LAURELDEGNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Great Service It started when I called. I was given the soonest available appointment. When I got to Heiser my tire problem was assessed quickly and I was given the More

by SACHSEJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

The work that was done was completed in time The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are r More

by GPRIEBE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vicari Jr., Glen Gierach
July 17, 2019

Very good and efficient Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the e More

by Maladas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

Service Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. More

by ASHASKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl, Rick Nelson
July 12, 2019

Tires We bought tires and so far the experience has been good. Sherry is a good person to work with. She is very caring person. I look forward to working More

by Littelpula22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vicari Jr.
Aug 05, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for kind words about Sherry Konek! We appreciate that you would like to work with us again the future. Can we ask what we could have done better to increase your rating from a 3 star to a five star? We are always looking for feedback on how we can improve. Thank you!

July 11, 2019

Repaired air conditions as agreeded price on time my car has only been serviced my a gm dealer since purchase they fixed on air conditioner on time and agreed price. will recommend them and will use More

by ERICSCHEIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
July 10, 2019

Love the car and the service. Had oil change and tire rotation. Was done on time and right. Also had a ride to the local Ymca. thank you thank you Thank you................... More

by Happy Chev owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

They are a great team at this dealership They did an awesome job at diagnostic, fixed the vehicle, I appreciate their courtesy rides, I drop off the vehicle in the am and they take me to wor More

by MPJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
July 04, 2019

Fast & great! Sherry & Rick were great. They answered all questions and explained new features I didn't know about. Nathan in service also showed me a few items I More

by Dr. Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in service, Rick Nelson
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