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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
818 Reviews

818 Reviews of Heiser Chevrolet Cadillac - Service Center

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September 14, 2019

They do a very good job. They do an excellent job. Nate & Ryan help me get new tires for my daughters car and a sway bar fixed. They were able to do it in one day and get her More

by Steve09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate & Ryan, Rick Nelson, Mathias "Taz" Derksen
Sep 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Steve, Thank you for the 5-star review! We are happy to hear that you had a great experience with Heiser and the service team. Thank you for choosing Heiser and we hope to see you again soon!

September 04, 2019

Excellent, trustworthy service Everytime I come in, everyone is always welcoming. I am frequently asked by all employees if I'm doing ok. They also respect my time. Great service! More

by heme79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
Sep 04, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future!

August 21, 2019

timely I went in and they got me in for my needs. Rotors and brake work was done very quickly. Drives much better. Thanks to everyone!! More

by fwsevert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thanks for the great review! Glad we could make your experience positive and efficient. Thank you for choosing Heiser and we hope to see you again soon.

August 15, 2019

Regular Maintenance, recall and oil leak Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were More

by ROGER.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in Service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Roger, Thanks for the great feedback! Glad to hear that you had a positive experience with our service team. Thank you for choosing Heiser and we look forward to seeing you again in the future!

August 14, 2019

Prompt courteous and complete. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. More

by BKDELL222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that we have provided you with an all around 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 13, 2019

What took do long I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dr More

by skhowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Aug 29, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We sincerely apologize for the extended wait for your vehicle during your service appointment. Our service director Lana will be giving you a call to discuss your concerns if she has not already done so. Thank you, Heiser Chevrolet Cadillac

August 06, 2019

They do a very good job. We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, More

by Steve09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson, Mathias "Taz" Derksen, Michael Sires
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Steve, Thank you for the great review! We are so happy to hear that we have provided you with a 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future!

August 01, 2019

Great Service Came in for a quick oil change and got it with prompt service. In and out in about 30 min which included a car wash. More

by JKRUEGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Myszka
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that your visit was quick and efficient. We appreciate your business and hope to see you again soon.

July 31, 2019

fast and easy service In and out in a few hours. Priced right. I will use them as my first choice for service. I noticed that my neighbors user them also. More

by WKSIEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We appreciate the 5-star review! Thank you for choosing Heiser and we look forward to seeing you again in the future.

July 31, 2019

Happy I have been very happy with my service. I enjoy working with Nathan in the service dept he is very helpfully and I enjoy working with him along with C More

by SHEPPARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nathan
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! Glad to hear that Nathan and Cesar made it a great experience. We appreciate your business and we hope to see you again soon!

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