Heiser Chevrolet Cadillac - Service Center

Good service, above average wait time. I am happy with the service I received. The staff was polite and courteous, however it seemed the service department was overbooked. It took two and I am happy with the service I received. The staff was polite and courteous, however it seemed the service department was overbooked. It took two and a half hours to diagnose a brake problem and change the oil. 90 minutes of this time was after the diagnosis. I have not had problems with previous experiences so this may have been a one time issue. More

Good and I understand what is being done on my car. The time I’m at Heiser gives me the opportunity to talk and ask questions and get a good understanding of the the car care that is being applied to my The time I’m at Heiser gives me the opportunity to talk and ask questions and get a good understanding of the the car care that is being applied to my car. This gave a better insight and confidence To call in when an event occurs when I’m out on the road. More

Service was easy. I leased my Equinox from Heiser and take it there for service, because I know they will be careful with it and do the job right. I leased my Equinox from Heiser and take it there for service, because I know they will be careful with it and do the job right. More

As I hoped it would be. Had vehicle in for new tires, oil change, and new battery Service was delivered as advised it would be. Have used this dealer exclusively and will c Had vehicle in for new tires, oil change, and new battery Service was delivered as advised it would be. Have used this dealer exclusively and will continue to do so. More

Very good Warranty work all went well 6 vehicle bought or leased here very friendly will give them a chance for future vehicles thank for the good job. Warranty work all went well 6 vehicle bought or leased here very friendly will give them a chance for future vehicles thank for the good job. More

Oil change Very pleased with oil change, was done on time, happy with service, as they called when it was ready. Will come back again when service is required Very pleased with oil change, was done on time, happy with service, as they called when it was ready. Will come back again when service is required again More

Fast and Easy I made my appointment online for my vehicle's first oil change and tire rotation. It was super easy! When I arrived I was asked if I was waiting or ne I made my appointment online for my vehicle's first oil change and tire rotation. It was super easy! When I arrived I was asked if I was waiting or needed a ride to work. I had a ride, but how convenient it would have been if I didn't. When I came to pick it up my car was sparkly clean! Even though this wasn't the dealer we purchased our car from, we will continue with their service department and seriously consider them with our next purchase. More

As Always - Outstanding Experience Brought our Impala in for the 100,000 mile service. They discovered a bad wheel bearing which helped save us from a breakdown somewhere down the road Brought our Impala in for the 100,000 mile service. They discovered a bad wheel bearing which helped save us from a breakdown somewhere down the road. Nate was outstanding! More

Very disappointed Your service department wouldn’t fix our parking brake; suggested replacing brake calipers, rotors pads. A second opinion confirmed these items didn’ Your service department wouldn’t fix our parking brake; suggested replacing brake calipers, rotors pads. A second opinion confirmed these items didn’t need replacement. More

A+ Service Friendly and knowledgeable service people who always answer your questions and address concerns-follows up with issues that were not discussed. Hone Friendly and knowledgeable service people who always answer your questions and address concerns-follows up with issues that were not discussed. Honest, helpful. Been dealing with Heiser for years and happy with service. More