Heiser Chevrolet Cadillac - Service Center

Car sold for scrap due to GM's poor design Took in car for battery heating issue (cold weather) ended up with GM guided disaster only to find out that GM poor battery leveling software had dama Took in car for battery heating issue (cold weather) ended up with GM guided disaster only to find out that GM poor battery leveling software had damaged battery during its service life. (applying recall firmware upgrade renders car unusable/no longer able to charge) GM expecting customer to pay thousands of dollars of repairs on a self induced engineering defect will find future customers all getting same experience (i.e. Chevy Bolt with same planned failure mode installed) I lost a 40k car that depreciated to scrap iron, way to go GM. More

I needed to take my car in for a recall and they were quick to get me scheduled and turned around the car in less than an hour. Fast friendly service just the way it should be. quick to get me scheduled and turned around the car in less than an hour. Fast friendly service just the way it should be. More

Very Pleased Once again Hieser does not disappoint! They were able to accommodate me on very short notice! Work was done on time in a timely manner! Once again Hieser does not disappoint! They were able to accommodate me on very short notice! Work was done on time in a timely manner! More

Repair Called day before for a appointment and got in the next day. Service was fast and I was on my way less than 40 minutes later!!! Called day before for a appointment and got in the next day. Service was fast and I was on my way less than 40 minutes later!!! More

Jury is out on the car. electrical issues with the car. Dealership is wonderful to work with. Issues with car were met, not totally satisfied with car as of yet. Will want to address keeping car after 30 m Dealership is wonderful to work with. Issues with car were met, not totally satisfied with car as of yet. Will want to address keeping car after 30 more days. More

Always a great experience! Nathan is a great service tech who is very prompt in his taking care of customers. The waiting room is pleasant. who is very prompt in his taking care of customers. The waiting room is pleasant. More

Helpful, friendly Good for getting in for service. had a car available when repairs done. still don't know what all is covered or not covered under warranty. Good for getting in for service. had a car available when repairs done. still don't know what all is covered or not covered under warranty. More

GMC pick up service I had a oil change made an appointment I got in on time and was out before the time I was told it would be done. I had a oil change made an appointment I got in on time and was out before the time I was told it would be done. More

Recall repair Repair was done in the quoted time. Waiting area was ok. Coffee dispenser did a good job blending my drink.Truck was washed and clean. Repair was done in the quoted time. Waiting area was ok. Coffee dispenser did a good job blending my drink.Truck was washed and clean. More

Good service Waiting time could be shorter. Overall service was good. Staff was very friendly and helpful when I asked them questions about things other than what Waiting time could be shorter. Overall service was good. Staff was very friendly and helpful when I asked them questions about things other than what I was there for. More