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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.2
836 Reviews

836 Reviews of Heiser Chevrolet Cadillac - Service Center

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March 22, 2020

I trust the team at Heiser to inform me with what needs to be serviced and work up a cost that is fair and thorough. Thank you! More

by VJUNG
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel in service, Joe Vicari Jr., Taylor Nelson
Mar 25, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2020

Friendly knowledgable staff in the service department. Appointment was made quickly with times convienant with my schedule. Service was completed before the time which was promised to be done More

by MWMUELLER133
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 17, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 16, 2020

Oil Change Heiser workers are very professional and do excellent work. Service department is always been great. Sales and Service people at Heiser have always More

by ASHASKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Cesar and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 11, 2020

Awesome Dealership service department is fast friendly and professional. Highly recommend to everyone! Who wants to have their vehicle serviced the right way. Thank you Heiser More

by LVMYBIKE52
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 12, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 06, 2020

Fast friendly service I was made to feel welcome by the staff and take care of me as soon as I drove in the service bay. The person taking care of me checked me in and took More

by SNAP.SHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
Mar 11, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 05, 2020

oil change The service for an oil change is faster than in the past. But the chevy rewards program is a terrible experience. Hard to use exact points so I ended More

by BLKMX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
Mar 05, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the feedback! We are happy to hear that you are pleased with your service and we sincerely apologize for the inconvenience with My Chevrolet Rewards. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 01, 2020

I’m pleased with the service received the last few years and had been my preferred dealer to go to for service and also for leasing More

by JOSE_CALDERON1
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Heiser Chevrolet Cadillac responded

Dear Jose, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've continued to have a great experience with Cesar and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 24, 2020

Had a long wait until my parts arrived due to the strike, but the dealership service department did the best they could do. Kept me informed. More

by MICHABOD
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 24, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the feedback! We are happy to hear that you were pleased with Heiser and our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

February 20, 2020

Trustworthy We appreciated the service department's attempt to offer us options on a repair of our old car, but we decided to lease a new car instead of fixing it More

by lauralandvatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Heiser Chevrolet Cadillac responded

Dear Laura, Thank you for the positive feedback! We are happy to hear that you had a great experience with Cesar and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 18, 2020

Fast and friendly service the waiting room is clean and accomadating nice area to pass time while you wait for your vehicle to be serviced More

by shawniejacklin
Recommend Dealer
Yes
Employees Worked With
Taylor Nelson
Feb 18, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your visit with us. Thank you for choosing Heiser and we hope to see you again soon.

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