Heiser Chevrolet Cadillac - Service Center

Disappointment with Chevy Silverado Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only dri Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only driven 15 miles so far, but it seems quiet. Dealership got it handled quickly and gave us a loaner vehicle. Looking to trade up to a 2020 if the trade in price would be better. More

Service fine. Requested not to fill washer fluid because I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. More

Great service! Everyone was friendly and professional. The service department was clean and organized. The sales team treated me with respect and I got a great deal. The service department was clean and organized. The sales team treated me with respect and I got a great deal. More

Fast & great! Everyone is so helpful and considerate, especially in this time of "Safe at Home" The car was done quickly and efficiently and was sparkly clean!!! Everyone is so helpful and considerate, especially in this time of "Safe at Home" The car was done quickly and efficiently and was sparkly clean!!! More

Heifer has always been very cordial and professional. This latest visit was complex. I appreciated the length they went to determine the cause of the problem. This latest visit was complex. I appreciated the length they went to determine the cause of the problem. More

excellent the service dept. is excellent, great to work with. very knowledgeable and always helpful. i take all three of my cars here for all my service needs. the service dept. is excellent, great to work with. very knowledgeable and always helpful. i take all three of my cars here for all my service needs. More

Service work I really appreciated the effort to get me in and out. It was great service on short notice before a long trip out os state. I really appreciated the effort to get me in and out. It was great service on short notice before a long trip out os state. More

the work on my car was done in the time they said it would. very professional,the work was done in the time that i was told it would be done.i needed a vehicle till the next day and Heiser provided on for me. very professional,the work was done in the time that i was told it would be done.i needed a vehicle till the next day and Heiser provided on for me. More

Warranty Battery Replacement Everything was handled well, glad to have this expensive repair handled under the warranty, and using the nice loaner worked out well, as the repair t Everything was handled well, glad to have this expensive repair handled under the warranty, and using the nice loaner worked out well, as the repair took a while More

I had my car towed to the dealership on Friday night. When I stopped in Saturday the service department already appraised of the situation. They started and finished work on my car Monday. I am very sati When I stopped in Saturday the service department already appraised of the situation. They started and finished work on my car Monday. I am very satisfied with the work that was done. We looked at new vehicles on Monday. After speaking to a sales lady we will be back later in the year to make a purchase at Heiser. More