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Heiser Chevrolet Cadillac - Service Center
West Bend, WI
836 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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836 Reviews of Heiser Chevrolet Cadillac - Service Center
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June 02, 2020
efficient and excellent They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I high They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I highly recommend them. More
by WKSIEBERT
Verified CustomerEmployees Worked With
Service Team
May 28, 2020
oil change Fortunately only routine oil changes at this time. Thank you for the pickup / delivery service during these health issue times. Both drivers were ve Fortunately only routine oil changes at this time. Thank you for the pickup / delivery service during these health issue times. Both drivers were very courteous. More
by VBSBREU
Employees Worked With
May 27, 2020
oil change My experience was good with Heiser. They were friendly, careful of social distancing & keeping the customer safe. I am very happy with Heiser, but I My experience was good with Heiser. They were friendly, careful of social distancing & keeping the customer safe. I am very happy with Heiser, but I already did this survey last week& I don't want to do it again. Thank you. More
by DLTHEISEN
Employees Worked With
Don't remember who took care of me
May 26, 2020
SERVICE IT WAS GREAT AND FAST CANT ASK FOR ANY THING BETTER.I WAS IN AND OUT OF THE BUILDING IN THE TIME THE SERVICE PEOPLE SAID. GREAT JOB. THANKS IT WAS GREAT AND FAST CANT ASK FOR ANY THING BETTER.I WAS IN AND OUT OF THE BUILDING IN THE TIME THE SERVICE PEOPLE SAID. GREAT JOB. THANKS More
by grizken
Employees Worked With
DONT REMEMBER
May 26, 2020
The service advisor was knowledgeable and friendly. Vehicle drop area was clean and neat. The waiting area was also very clear and neat with power plugs for cell phones. Vehicle drop area was clean and neat. The waiting area was also very clear and neat with power plugs for cell phones. More
by SPSTVENG
Employees Worked With
Service Team
May 25, 2020
Service at Heiser Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a reasonable time frame that was quoted when I came in. More
by Roheimer45
May 23, 2020
oil change Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. More
by Donna
Employees Worked With
Don't remember employee name.
May 18, 2020
Thorough Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Than Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Thank you!!!!! More
by RANDY.HOLTZ
Employees Worked With
Service Team
May 17, 2020
Always 1st rate Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw follow Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw followed by what was done. More
by LMRPHASE1
May 14, 2020
Caring Mechanics When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is done in a timely manner!! Sincerely, John More
by DRUM832
Employees Worked With
Everyone has been absolutely wonderful
