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Heiser Chevrolet Cadillac - Service Center
West Bend, WI
819 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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819 Reviews of Heiser Chevrolet Cadillac - Service Center
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June 05, 2020
Heiser took care of recall Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all check Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all checked out normal. More
by DGLYNN51
Verified CustomerEmployees Worked With
Joe Vicari Jr., Glen Gierach, Lana Finch
June 05, 2020
Great service , highly recommend having your car serviced here. I had a recall for my head lamps and they replaced them in about 2 hours. Cadillac made you pay fo , highly recommend having your car serviced here. I had a recall for my head lamps and they replaced them in about 2 hours. Cadillac made you pay for them up front but will reimburse that money to me. Everyone seemed friendly and the head lamps look great. More
by Lisa
Employees Worked With
June 02, 2020
efficient and excellent They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I high They have always been able to meet my needs with prompt service and excellent workmanship. They are courteous and knowledgeable about my needs. I highly recommend them. More
by WKSIEBERT
Employees Worked With
Service Team
May 28, 2020
oil change Fortunately only routine oil changes at this time. Thank you for the pickup / delivery service during these health issue times. Both drivers were ve Fortunately only routine oil changes at this time. Thank you for the pickup / delivery service during these health issue times. Both drivers were very courteous. More
by VBSBREU
Employees Worked With
May 27, 2020
oil change My experience was good with Heiser. They were friendly, careful of social distancing & keeping the customer safe. I am very happy with Heiser, but I My experience was good with Heiser. They were friendly, careful of social distancing & keeping the customer safe. I am very happy with Heiser, but I already did this survey last week& I don't want to do it again. Thank you. More
by DLTHEISEN
Employees Worked With
Don't remember who took care of me
May 26, 2020
SERVICE IT WAS GREAT AND FAST CANT ASK FOR ANY THING BETTER.I WAS IN AND OUT OF THE BUILDING IN THE TIME THE SERVICE PEOPLE SAID. GREAT JOB. THANKS IT WAS GREAT AND FAST CANT ASK FOR ANY THING BETTER.I WAS IN AND OUT OF THE BUILDING IN THE TIME THE SERVICE PEOPLE SAID. GREAT JOB. THANKS More
by grizken
Employees Worked With
DONT REMEMBER
May 26, 2020
The service advisor was knowledgeable and friendly. Vehicle drop area was clean and neat. The waiting area was also very clear and neat with power plugs for cell phones. Vehicle drop area was clean and neat. The waiting area was also very clear and neat with power plugs for cell phones. More
by SPSTVENG
Employees Worked With
Service Team
May 25, 2020
Service at Heiser Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a reasonable time frame that was quoted when I came in. More
by Roheimer45
May 23, 2020
oil change Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. More
by Donna
Employees Worked With
Don't remember employee name.
