Heiser Chevrolet Cadillac - Service Center

You guys always do a great job. Thank you, Tim 1 2 3 4 5 6 7 8 9 8 7 6 5 4 3 2 1 4 5 6 7 8 9 8 7 6 5 4 3 2 1 More

Service was done right. Was first service so conplimentary. Never received a call my truck was ready when it was done.would have appreciated that. conplimentary. Never received a call my truck was ready when it was done.would have appreciated that. More

The service department is fantastic. Nathan keeps you informed about the progress of your vehicle and has shuttle ready to go. Always easy to work with. informed about the progress of your vehicle and has shuttle ready to go. Always easy to work with. More

They always greet me with a smile when eye contact is made. Even the tone of voice on the phone convey a smile of friendliness. I always am satisfied with the service and speed it is done. Guess made. Even the tone of voice on the phone convey a smile of friendliness. I always am satisfied with the service and speed it is done. Guess the simplest way to say it is they make me feel like I'm important and a friend. More

Service people are awesome!Never have to wait for a Service people are awesome! Never have to wait for a scheduled appointment. This survey is a bummer... Must have 25 words ...people don't want Service people are awesome! Never have to wait for a scheduled appointment. This survey is a bummer... Must have 25 words ...people don't want to do that. More

The first time my tire was low, I received service right away. Second time they removed it and patched a puncture. VERY SATISFIED WITH SERVICE! away. Second time they removed it and patched a puncture. VERY SATISFIED WITH SERVICE! More

I always have the same service man and he is always polite. The others act like they do not want to service me. Thank You 😊 polite. The others act like they do not want to service me. Thank You 😊 More

I was not happy. They preformed and I paid for a diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and thet told me the sensor was bad. They replaced the sensor. It's now fine but if they did a diagnostic test it would have shown the bad sensor the first time. More

the shop is aweful. Got kicked out and told not to come back. Always had chevy, Family has bought atleast 4 new chevys from u in last few years.. In market for a new car. Lost sale as was workng with ceasa back. Always had chevy, Family has bought atleast 4 new chevys from u in last few years.. In market for a new car. Lost sale as was workng with ceasar to find new car.. Working with Ceasar as he is awesome always. But tho he is awesome lost out sale as we can't go back. I'd give 0 stars if I could for the shop. If I choose chevy will never do heiser again. If car needs maintenance can't go in for service and not driving all around outside home area to fix. Never heard back from higher up after complaints filed. 400 to just look at car. 400 nuts. Spoke with uptown 180 max after viewing there cars. Indicated there is a cap. Not heiser. Then when getting a explanation on what they did, guy was blowing smoke to my dad. Then when dad asked what are u talking about he back tracked and said I dont know I don't work on it. We new what was wrong with the car, how 400 to do nothing? Very sad. Lana hands down the worst More

Who ever you have setting up your appointment she is constantly messing it up! She never books my loaner car or tells me what may happen at my service to be prepared. I have two small kids in car seats constantly messing it up! She never books my loaner car or tells me what may happen at my service to be prepared. I have two small kids in car seats and had no clue I wouldn’t get my car back that same day!!! This happens to my husband all the time as well. Nate is awesome and sweet and helped solve it BUT he shouldn’t have to put out the fires she’s starting all the time! My last appointment I left in tears and I’ll be real honest when we are ready to upgrade in a few years we are thinking of going to GMC! More