Heiser Chevrolet Cadillac - Service Center
West Bend, WI
820 Reviews of Heiser Chevrolet Cadillac - Service Center
Friendly service. Clean waiting area. Service was pretty fast and well explained. I have been taking my car here for several years. I am very satisfied. fast and well explained. I have been taking my car here for several years. I am very satisfied. More
This email was sent to DAWN Schaenzer, not Olivia. Olivia is my daughter and test drove a car at your dealership, but I am the one with the Chevy Trax. I tried to have someone change the name when I Olivia is my daughter and test drove a car at your dealership, but I am the one with the Chevy Trax. I tried to have someone change the name when I was in for service, but I guess it didn't work. This email was sent to daschaenzer--which stands for DAWN Schaenzer. Thanks More
I brought my car in for an oil change and interior clean and was not disappointed! I had great service and my experience was awesome! Thank you! and was not disappointed! I had great service and my experience was awesome! Thank you! More
We had a small problem with a rattelling noise in a filter, however it was fixed, very quickly, no problem. It was handled very well. filter, however it was fixed, very quickly, no problem. It was handled very well. More
I went in for detailing with a gift certificate. It was presented at the time I dropped my truck off when I picked it up very rude lady at the window gave me an amount to pay and I said that was incorrect. presented at the time I dropped my truck off when I picked it up very rude lady at the window gave me an amount to pay and I said that was incorrect. There is a certificate attached to it and it's already covered. She left the office for about 10 minutes came back and said she didn't have the certificate. Ask yourself into the papers I could clearly see the certificate in the stack and pointed it out to her after another 10 minutes she got her act together figured it out and rudely redid the paperwork and handed it to me on my way. As far as the detailing I was not terrible but it could have been a lot worse. When I got home I had to go through myself and finish cleaning spots where there was clearly dirt mud in the speaker area inside the door pockets under the floor mats. I feel that there should have been a better detailing job being as it was already paid for in over $300 I would expect a lot more. More
Heiser Chevrolet is an excellent dealership and has a professional sales staff and a very dedicated staff of mechanics. The service is reasonably priced and the waiting room is comfortable. professional sales staff and a very dedicated staff of mechanics. The service is reasonably priced and the waiting room is comfortable. More
I brought my truck in for tires I told him I needed the truck by 4 o’clock I needed to get to work by five I got back there at 4 PM truck wasn’t ready until about 20 after five not very happy with that ser truck by 4 o’clock I needed to get to work by five I got back there at 4 PM truck wasn’t ready until about 20 after five not very happy with that service just for tires. More
The service and sale were very nice to work with. They would listen to me when I had a problem and checked it out where others would not. would listen to me when I had a problem and checked it out where others would not. More
Very professional and do a wonderful job with our vehicles. They do not pressure you into buying things you do not need and always have your best interest in mind. vehicles. They do not pressure you into buying things you do not need and always have your best interest in mind. More
I had a problem with the drivers side mirror. The service department bent over backwards to locate a new mirror locally and was able to get me back on the road in a few hours department bent over backwards to locate a new mirror locally and was able to get me back on the road in a few hours More