Heiser Chevrolet Cadillac - Service Center

Terrible customer service experience - did not help his new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - Heiser dropping the ball again! More

My car wasn’t leaking oil before the oil change it was after the oil change. I brought my vehicle home and the next day pool of oil was in the driveway. They failed to take responsibility for the work the after the oil change. I brought my vehicle home and the next day pool of oil was in the driveway. They failed to take responsibility for the work they did on my car claiming somebody else. If I brought in my car not leaking next day it’s that’s your fault not the person before you. More

I call, no one calls me back. I have an extended warranty which provides a loaner, you never have one available. Transmission service? Now I have a puddle in my garage. I have an extended warranty which provides a loaner, you never have one available. Transmission service? Now I have a puddle in my garage. More

This is the best service center in town. They're knowledgeable, courteous and timely. We enjoy working with Will, Liam and John! They're knowledgeable, courteous and timely. We enjoy working with Will, Liam and John! More

This was my first time having my car serviced at Heiser. I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in a little over a half hour. I am glad that I bought my Equinox from Heiser. More

I've been in twice to have several problems looked at. One that I think is important is the lane change alert. It doesn't beep until my vehicle is half way over into the next lane. This is dangerous but I One that I think is important is the lane change alert. It doesn't beep until my vehicle is half way over into the next lane. This is dangerous but I've been told nothing can be done about it. There are also several other problems that can't seem to be fixed. More

Muy buena ubicación, excelente servicio. El behiculo que adquirí esta en muy buen estado y el servicio que me brindan cuando el behiculo lo requiere es excelente, estoy muy conte ta con su b El behiculo que adquirí esta en muy buen estado y el servicio que me brindan cuando el behiculo lo requiere es excelente, estoy muy conte ta con su buen servicio y atención More

I think Kaiser Chevrolet is a great dealership. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. More