Heiser Chevrolet Cadillac - Service Center

This dealership has great staff that is willing to help out, even on short notice. out, even on short notice. More

Excellent place, very professional, excellent service, very satisfied with the service. all the people are very kind and understandable 10/10 very satisfied with the service. all the people are very kind and understandable 10/10 More

Had appointment to get my truck fixed but had to cancel due to needing a loaner because of my field of work due to needing a loaner because of my field of work More

worse car of my life. timing chain, water pump less than 75,000 - every time a problem had to ask if covered by extended warranty I purchased after told there was a probl timing chain, water pump less than 75,000 - every time a problem had to ask if covered by extended warranty I purchased after told there was a problem. return oil line not tightened; ran out of oil -treated like no big deal. couldn't get service time in West Bend, went to Toyota dealership. didn't honor chevy points, but said would give 10.00 coupon from online, charged for a tire rotation on tires bought in west bend location - had to call back to get it; there is a 30.00 credit on my account, won't use. Toyota dealership found an oil leak, did dye test for 82.50, follow up at west bend location after 1500 miles. west bend location said other dealership didn't do a good cleanup of engine, so couldn't determine leak, but for 685.00 they could start on top and maybe determine the source of the leak. west bend said if I wasn't happy about the dye test, I needed to take that up with the Toyota dealership, why? Heiser should be Hesier. since have sold the car -- so good luck. More

Great Job. GREAT SERVICE, all in all very pleased with the quality and efficiency of this service center GREAT SERVICE, all in all very pleased with the quality and efficiency of this service center More

Service department has been fantastic to work with and they are very accommodating with schedule changes. they are very accommodating with schedule changes. More

It was a very pleasant experience. There was no hassle and they made the process very smooth. There was no hassle and they made the process very smooth. More

I purchased a new battery and install on 11/04/23. Today 11/18 I had to call for roadside assistance because who ever installed the battery did not tighten up the lug nuts on the cable. Then I drove o Today 11/18 I had to call for roadside assistance because who ever installed the battery did not tighten up the lug nuts on the cable. Then I drove over to Heiser once my car was up and running and missed service by 28 minutes. Heiser ruined my day today. Do I trust the service team at West Bend ??? What do you think? More

The service department is great. Get my oil Change there and they always wash my car and check everything for me. Get my oil Change there and they always wash my car and check everything for me. More

Very friendly and fast excellent explained everything and did the recall that was on my vehicle did the recall that was on my vehicle More