Heiser Chevrolet Cadillac - Service Center
West Bend, WI
880 Reviews of Heiser Chevrolet Cadillac - Service Center
My oil change was done promptly. Thank you for the prompt service. Was going to a different dealership but they could not get me in until next week and I needed my oil change done du Thank you for the prompt service. Was going to a different dealership but they could not get me in until next week and I needed my oil change done due to travelling long distance More
HEISER was a super place to shop for our replacement car! We had an awesome sales person who was focused on helping us find and learn everything about the automobile we chose Thank you Heiser! We had an awesome sales person who was focused on helping us find and learn everything about the automobile we chose Thank you Heiser! More
They installed the wrong wipers on my car which had to be replaced and then wanted to charge me for their xxxx up replaced and then wanted to charge me for their xxxx up More
Heiser employees were polite and easy to work with. They went the extra miles to deliver our vehicle when it wasn't ready for pick up when scheduled. They went the extra miles to deliver our vehicle when it wasn't ready for pick up when scheduled. More
I called to make an appointment for an oil change and tire rotation. When I did, the nice woman informed me of a $20 coupon on the website and that I could just show it when I arrived at my appointment. tire rotation. When I did, the nice woman informed me of a $20 coupon on the website and that I could just show it when I arrived at my appointment. I did just that and kind of just got a “yeah ok”. When it came time to pay, the price seemed a bit higher than it should be with the coupon so I asked if the coupon was applied and he said yes. When I got home and looked at my paperwork, I saw that the coupon was in fact not applied. I called and was told I would have to come back to have the coupon applied, but I said I live in Menomonee Falls and don’t want to drive all the way back there for $20, so I was told there’s nothing that could be done. I would have gone there anyway without the coupon, but I thought it was very nice that it was pointed out to me and I thought I might as well. I didn’t know it would be so difficult to get it applied. I bought my car there and have driven back up there for both service appointments that the car has required since, even though there are many closer places I could go because I always loved the service there. After this, I don’t think I’m going to go out of my way anymore. More
I like going there for my vehicles. They are super fast and get the job done! They are super fast and get the job done! More
Very prompt and good service. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. More
No problem scheduling service work. . The team was very professional, it's a joy working with the Heiser Group !! . The team was very professional, it's a joy working with the Heiser Group !! More
Got us in and out quickly. Thanks Took it in for oil change and tire rotation. Service kept us informed. Thanks Took it in for oil change and tire rotation. Service kept us informed. More
My oil change was done in a timely fashion. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. More