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Heiser Chevrolet Cadillac - Service Center
West Bend, WI
818 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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818 Reviews of Heiser Chevrolet Cadillac - Service Center
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November 21, 2024
Walked in and there was our favorite salesman. He worked hard to make it a pleasant experience. Enjoying the new car. He worked hard to make it a pleasant experience. Enjoying the new car. More
by walterlandvatter
Verified Customer
November 21, 2024
William Harris was amazing, went WAY above and beyond for me. Had a unexpected expense that was going to cost over $2500 I didn't have. Will spent OVER AN HOUR on the phone with my warranty company to fight me. Had a unexpected expense that was going to cost over $2500 I didn't have. Will spent OVER AN HOUR on the phone with my warranty company to fight and get the claim covered!! I couldn't be happier with the way everything was handled and the extra effort that Will put in to make this happen. He is a great employee and has earned my business going forward More
by chadbadd
November 19, 2024
Heiser is top notch! !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. More
by sherrykonek12
November 17, 2024
The Heiser employees are all professionals that care and follow up till satisfaction is achieved. follow up till satisfaction is achieved. More
by shane.kollin
November 15, 2024
People there have been great. Maria was my sales Lady. Just had software upgrade. Wewillsee Maria was my sales Lady. Just had software upgrade. Wewillsee More
by CHRISTOPHERCLARK765
November 14, 2024
William Harris was amazing to work with and very helpful. I will be back soon! I will be back soon! More
by Allison
Employees Worked With
November 14, 2024
On this visit! It was a death battery in parking lot in Hartford.Excellent service! It was a death battery in parking lot in Hartford.Excellent service! More
by SJDANNSHIRLJ
Employees Worked With
November 11, 2024
They are not timely. They promise a time, and call an hour later. They also call your spouse's phone number and not the number they verified with you personally at drop They promise a time, and call an hour later. They also call your spouse's phone number and not the number they verified with you personally at drop-off. They do not complete all work and make you schedule a second service visit after they have had your vehicle there all day. My husband and I both have new '24s, and we both have encountered less than desirable outcomes at this dealership. More
by snbecker0904
Employees Worked With
November 10, 2024
From the time you bring your vehicle inGreat service, polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet More
by BASSMASTER777
Employees Worked With
November 10, 2024
Always happy with my service. Would recommend. Never have any issues. Thank you for great service. Would recommend. Never have any issues. Thank you for great service. More
by animallover3058
Employees Worked With
