Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
Good Services Very good Services, check for any recalls He.showed me the bill up front.He listen to the Question that I had ask him was satisfied. Very good Services, check for any recalls He.showed me the bill up front.He listen to the Question that I had ask him was satisfied. More
Heiser Chevrolet of West bend conitinues to be the best dealership in West Bend and southeast Wisconsin! They take care of their customer! My wife And I have leased many vehicles through them and will cont dealership in West Bend and southeast Wisconsin! They take care of their customer! My wife And I have leased many vehicles through them and will continue to do so. We feel like its not that we go there to talk nimbers as its more to talk and have fun through the process! More
We were overcharged for are Impala not a good practice by 3000.00 quit lying to people you’ll be in business longer!! Not happy! 3000.00 quit lying to people you’ll be in business longer!! Not happy! More
Very professional approach to selling our vehicle during this pandemic. The staff was more than willing to drive the vehicle to our home for a test drive. Thank you this pandemic. The staff was more than willing to drive the vehicle to our home for a test drive. Thank you More
Great work, great prices, very helpful staff We've bought two vehicles from Heiser Chevrolet Cadillac in the past 6 years and have all service done there. Their work has always been great and we We've bought two vehicles from Heiser Chevrolet Cadillac in the past 6 years and have all service done there. Their work has always been great and we find their prices to be very competitive. Their staff does everything they can to make you happy, and we appreciate the great service and convenient hours. Always ready when promised, and with a car wash thrown in. Can't beat it. More
The staff works hard to achieve customer satisfaction. The staff worked together to locate a vehicle that met our needs within our budget. The vehicle's features were explained, any questions we had were The staff worked together to locate a vehicle that met our needs within our budget. The vehicle's features were explained, any questions we had were answered. We were serviced in a friendly, respectful, unpressured manner. More
The sales manager and the finance manager is full of crap. They were unwilling to negotiate the price of the vehicle and tried to make me put down a $5000 deposit when I agreed to $1000 when completing crap. They were unwilling to negotiate the price of the vehicle and tried to make me put down a $5000 deposit when I agreed to $1000 when completing the financial application with the internet sales associate. I was later pulled to the side and apologized to by a person who had nothing to do with my sale but saw how me and my fiancé was treated. I ended up putting down $2600 and every add perk to my sale was taken away. No warranty, no disinfected guard, no extra nothing. They didn’t even want to put gas in the truck. I will never ever recommend this place!!!! Finance Manager is sloppy, rude, Unqualified for position and should be replaced. More
Friendly, knowledgeable sales staff, clean facility. This is the second car purchased at this location- always excellent CS - great place! Service and sales department excellent! This is the second car purchased at this location- always excellent CS - great place! Service and sales department excellent! More
I was recommended by my mom to get my first car from here. I wasn't too sure at first, because it's a dealership & was scared to do it on my own. Chad and Bryan were able to tell me EVERYTHING i need to here. I wasn't too sure at first, because it's a dealership & was scared to do it on my own. Chad and Bryan were able to tell me EVERYTHING i need to know, or had questions about. They helped me find my dream car, and for a dream price. Im 18 and didn't think i could do it, but they let me know i could. I will forever recommend this dealership to my friends and family. And i look forward to coming back with my family to help my son/daughter with their first car. More
Heiser took care of recall Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all check Heiser did the recall on my Cadillac CTS in about one hour they had to check the coils and spark plugs to make sure they where firing and it all checked out normal. More