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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,305 reviews

September 07, 2020

I Chose Heiser They Are The Real! Deal! Very Professional. I Bought My Car From West Bend. Awesome People. The Lady who Travels to ALL Heisers Concepts. She Get The Job! Done! More

by mcnairdm40@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Myszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Felder, Lana Finch, Service Team, Steven Hanke
Sep 09, 2020 -

Heiser Chevrolet Cadillac responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

September 04, 2020

I have purchased a number of trucks, and Taz has always treated me with respect and always had answers for my questions. he is a Great guy!! More

by CKSHOWME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
Sep 08, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Taz was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 26, 2020

When Cesar realized the paperwork was going to take longer than expected, he was thoughtful enough to tell us and give us the option to go home and return when the paperwork and car was ready. We appre More

by DEBRAALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Aug 27, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 25, 2020

Wonderful team tto work with. Very efficient. Appreciate Nathan in serice us great. Also appreciated seeing Sherri who sold me the car. Love Heiser Chevrolet. More

by DEBDIREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and your 5-star review! We are so pleased to hear Nathan was able to go above and beyond to assure you had a positive service experience! We look forward to working with you again in the future!

August 18, 2020

I really enjoy the visit. I pull my car in and they ask me if I know where the waiting area is. Once in the waiting area, I go out and visit with the sales people and I enjoy it. The people are friendly an More

by RICHARD_FARCHIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Heiser Chevrolet Cadillac responded

We are so happy you had a great overall experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

August 17, 2020

Scheduling did a great job of setting up appointment. This made it easy to get in and out with very little effort. They made sure that OEM products were used More

by MKCTETER
Recommend Dealer
Yes
Employees Worked With
Steven Hanke
Aug 17, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and 5-star review. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

August 17, 2020

Good , professional's excellent They helped me get financed after bankruptcy. They are very personal . excellent service center. The prices are fair. I would definitely recommend the More

by Badzinskidaniel4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Braeger
Aug 17, 2020 -

Heiser Chevrolet Cadillac responded

First, congratulations on your new vehicle! We appreciate your business and feedback. We are so happy we were able to get you financed and make sure you had a great car buying experience with Heiser. We look forward to working with you again in the future.

August 17, 2020

We were there to purchase Vehicle, because of issues with the truck we had. I thought my sales representative was very professional and friendly made me feel welcome and talking with her, she was able to pic More

by trotterindustries
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Aug 19, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and kind words! We are pleased to hear Leigh was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 17, 2020

Great service BUT U should give a MILITARY DISCOUNT , u give health care workers, paramedics, fire fighters a discount so why not the military? I’ve got 30 yrs in the army in a Infantry platoon protecting More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 19, 2020 -

Heiser Chevrolet Cadillac responded

Bruce, thank you for your business and 5-star review! We actually do give a military discount, so please feel free to take advantage of this discount next time! I apologize you were not given it during your last visit, please reach out to the Service Manager Lana Finch so we can see what we can do to make it up to you. You may contact Lana directly by phone at 262-808-2735 or by email at alayna.finch@heiser.com

August 13, 2020

West Bend Heiser always gives us great service. They serviced two of our vehicles in one day and the service was awesome! We chose to take our Toyota here instead of to the Toyota dealer because of the More

by Trap200
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Myszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Steven Hanke
Aug 14, 2020 -

Heiser Chevrolet Cadillac responded

Thank you for your business and kind words. It is always our intention to make our customers our highest priority and assure they have a great experience. We are so happy the Heiser West Bend team did just that for you and your family. We look forward to seeing you again next time. Have a great weekend!

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