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Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
October 15, 2020
Service was good as always, but was a little concerned that some of your employees were not wearing masks. This made me uncomfortable. Will wait until all of this is over before returning. that some of your employees were not wearing masks. This made me uncomfortable. Will wait until all of this is over before returning. More
by jljohnsonmmm
Verified CustomerEmployees Worked With
Other Employees :
Lana Finch, Service Team, Steven Hanke
October 15, 2020
My service writer was informational and professional. The children's area was convenient, as I had my 2 year old along. The quote I had gotten over the phone was exactly was my total was when the job was com children's area was convenient, as I had my 2 year old along. The quote I had gotten over the phone was exactly was my total was when the job was complete. All around good experience! More
by Kelsyjk1102
Employees Worked With
Other Employees :
Lana Finch, Service Team, Steven Hanke
October 13, 2020
The Heiser experience is amazing. I have purchased many cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future cars from them and every time they went above and beyond. Love this Family business a and will continue to support them in the future More
by MH
Employees Worked With
Gary Marcouiller, Joe Vicari Jr., Lana Finch, Rafael (Rafy) Rivera, Bryan Schultz
October 12, 2020
Working with Sherry Konek was comfortable and easy. She didn't pressure me but was patient and helpful. She was my only real contact person during the buying process and kept her word on everything she sai didn't pressure me but was patient and helpful. She was my only real contact person during the buying process and kept her word on everything she said she would do. More
by PAMLIDINGTON
October 11, 2020
I've Always had a pleasant & relaxed experience at Heiser Chevrolet Cadillac. Whatever you guys are doing.......Keep doing it. It's the reason why me & family members are repeat customers. A big thanks to Chevrolet Cadillac. Whatever you guys are doing.......Keep doing it. It's the reason why me & family members are repeat customers. A big thanks to the whole Heiser team for making every trip to your dealership a pleasant experience. More
by TKMEYERS
October 08, 2020
Sherry did an amazing job with helping me pick out my new 2021 Chevy trailblazer!!. She also answered all my questions that I had about my purchase 2021 Chevy trailblazer!!. She also answered all my questions that I had about my purchase More
by ASHLEYMEYER1998
October 05, 2020
Never felt so comfortable looking at A vehicle at a dealership. No pressure, no bull. Very welcoming, and I was treated as a person and not a sale. dealership. No pressure, no bull. Very welcoming, and I was treated as a person and not a sale. More
by AULLH
October 04, 2020
Heiser Chevrolet Cadillac has always shown me excellent service. It’s why I go back for all of my vehicles! Thank you all for consistently helping me with my purchase and service. service. It’s why I go back for all of my vehicles! Thank you all for consistently helping me with my purchase and service. More
by DSDALTON4
October 02, 2020
The salesman was helpful and the financial guy was super nice. They were all pretty nice and I would probably go back there if I had to nice. They were all pretty nice and I would probably go back there if I had to More
by KNFS2000
Employees Worked With
Gary Marcouiller, Chad Braeger, Mathias "Taz" Derksen
September 29, 2020
Great service and friendly staff. They took the time to make sure I was happy with my service . Always on time. Great service every time make sure I was happy with my service . Always on time. Great service every time More
by ELLAFRANK
Employees Worked With
Other Employees :
Taylor Nelson, Lana Finch, Service Team
