Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
We ordered a new car because we wanted a special high-performance package that was not available nearby. While the wait for the car to be built was longer than usual because of Covid, when the car a high-performance package that was not available nearby. While the wait for the car to be built was longer than usual because of Covid, when the car arrived at the dealer, it was delivered promptly, beautifully detailed, and with a full tank of gas. Taz made the process fast and simple. This is the 6th new car that we've bought from Heiser over the last 8 years. As always, this new car purchase was a great experience. Thanks again Heiser. More
It was a good fast exchange. I’m loving the car and everything is working well. The price was a little high and they negotiated a little bit.. I had to reschedule my car cleaning. everything is working well. The price was a little high and they negotiated a little bit.. I had to reschedule my car cleaning. More
The associates in service were very helpful, explained to me what needed to be done and called with updates with my vehicle. When I picked it up it was cleaned inside and out! me what needed to be done and called with updates with my vehicle. When I picked it up it was cleaned inside and out! More
Great job by all. Faster service than I expected. Very professional and welcoming when I arrived. Will recommend family to your dealership. Thanks again for job well done professional and welcoming when I arrived. Will recommend family to your dealership. Thanks again for job well done More
New customer. 1st service visit which was a very good experience. Nathan was excellent in explaining the work performed and welcomed me to the dealership and area. As a famous movie star once said, “I’ll experience. Nathan was excellent in explaining the work performed and welcomed me to the dealership and area. As a famous movie star once said, “I’ll be back”! More
My new 2020 Equinox has been in for repairs twice (9/10 Towed there and 9/23 dropped off) with nearly two weeks in their Service lot. Mote: I bought the vehicle on 8/11. Management feels that since this wo Towed there and 9/23 dropped off) with nearly two weeks in their Service lot. Mote: I bought the vehicle on 8/11. Management feels that since this work is under warranty no more is needed. I disagree. Making a first car payment without a vehicle makes no sense to me. Plus picking up the vehicle on 9/18 to find a dent in my drivers door from the time it spent at Heiser was even more troubling. They made that right when it went back in for stalling issues on 9/23. More
You picked it up,had the exhaust state required thing done, serviced it washed it and then returned it. The gentleman that brought it and returned it was friendly. You all were efficient, and I thank y done, serviced it washed it and then returned it. The gentleman that brought it and returned it was friendly. You all were efficient, and I thank you very much. Karyl Buettner. Also Lana was very helpful and nice More
Ceasar was the most amazing salesman I have ever met as his welcoming nature and strong passion for his job shined through immediately on the phone before I even met him in person. his welcoming nature and strong passion for his job shined through immediately on the phone before I even met him in person. More
Great Customer service both from Pete and Taz. Good experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything experience doing the paper work with Steve Bradley and great start off and follow up with Aimee Miller. What else can I say? The car was everything they said it was! Bravo. More
CESAR NUNEZ MADE BUYING A VEHICLE VERY RELAXING , HE EXPLAINED ALL THE DETAILS TO WHAT OPTIONS THERE WERE , TO MAKE IT EASY FOR FUTURE SERVICES . I WOULD RECOMMEND HEISER CHEVROLET. EXPLAINED ALL THE DETAILS TO WHAT OPTIONS THERE WERE , TO MAKE IT EASY FOR FUTURE SERVICES . I WOULD RECOMMEND HEISER CHEVROLET. More