Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
Paid 450 dollars for exploratory work. Check engine light came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insiste came back, ABS AND TRACTIONAL CONTROL after I drove my truck off the lot from chevy. Didn't even turn my truck off yet. Took it back and they insisted it wasn't them and it was a different problem and they would have to charge me again for a diagnostic fee. They misdiagnosed my truck the first time but still want me to pay to bring it in again. This dealership is the biggest rip off! Why would I pay you to do exploratory work after you misdiagnosed my vehicle? Will not be taking my business here anymore after tomorrows appointment. More
Cesar was great to work with. He was very personable, professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my professional, knowledgeable, and down to earth. He was effortlessly able to answer every question I had, discuss options available, and made this my best car buying experience by far. The people I worked with in finance that day were also great! I appreciated their straightforward approach and getting through paperwork in a thorough, time-efficient manner. More
The service department is always welcome and polite. They are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. are very accommodating if you need repairs done a certain day or rental. I don’t like to get work done anywhere else. More
Great communication and warranty work on the truck! Gave Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my h Me a brand new truck as loaner while mine was waiting on parts! I had covid and could not switch vechile out when mine was done and they came to my house and swapped out! Great service!! More
Friendly and helpful and fast information answer all question do their best to give prices on things to be done in the future like tires or brakes question do their best to give prices on things to be done in the future like tires or brakes More
Knew exactly what we were looking for and was done in a short time. Taz knows his clients and willing to accommodate them. A+ rating short time. Taz knows his clients and willing to accommodate them. A+ rating More
Parts department was able to get me the complete spare tire kit for my XT5. Susie located it with little information . Had a set of tires installed. Done when they said it would be finished. Alway ready t tire kit for my XT5. Susie located it with little information . Had a set of tires installed. Done when they said it would be finished. Alway ready to answer questions and take the time to complete the job. Great friendly service. More
Wonderful staff. Nice selection of cars! Awesome sales people! Awesome finance team. Only had to test drive two vehicles! Instantly feel in love with the second vehicle. people! Awesome finance team. Only had to test drive two vehicles! Instantly feel in love with the second vehicle. More
All went well, over and beyond, appreciate good service. Thank yiu look forward to future business. All done, good. Thanks Thanks Thanks Thanks omg done Thank yiu look forward to future business. All done, good. Thanks Thanks Thanks Thanks omg done More
Cesar was a joy to work with. I wish I lived closer to get the service done on my new veichal with you guys. Thanks get the service done on my new veichal with you guys. Thanks More