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Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
December 30, 2020
Heiser has a great team in place. I just purchased a new truck from them and the sales staff went all out to work out a great deal and then to top it off they prepped the truck and I drove it home that new truck from them and the sales staff went all out to work out a great deal and then to top it off they prepped the truck and I drove it home that same day. This all happened on a Saturday. I have also always been impressed with the service I received over the last 8 years on my last truck. These guys always make sure you are taken care of. More
by JKRUEGER7
Verified CustomerEmployees Worked With
Other Employees :
Gary Marcouiller, Mathias "Taz" Derksen, Lana Finch, Service Team, Bryan Schultz
December 30, 2020
These guys always give my truck a good look over for any upcoming issues or maintenance. They took great care of me and my truck and even gave it a wash. upcoming issues or maintenance. They took great care of me and my truck and even gave it a wash. More
by WSCHELLINGER
December 29, 2020
Asked to have my car vacuumed was told not a problem, never got done 😡 Talked about a recall being done, was never told if it was completed or if I needed to come back 😡 never got done 😡 Talked about a recall being done, was never told if it was completed or if I needed to come back 😡 More
by BSEELOW3
Employees Worked With
Service Team
December 28, 2020
Will continue to bring both of my vehicles here for service. Did not have a good experience leasing at this location so we will see what happens when our lease expires soon. service. Did not have a good experience leasing at this location so we will see what happens when our lease expires soon. More
by dougmartin1216
Employees Worked With
Service Team
December 28, 2020
My experience with Heiser was good. I went in for a transmission problem on my 2017 GMC Sierra. GM covered the problem, and so far so good. The staff at Heiser was friendly and knowledgeable. Thanx transmission problem on my 2017 GMC Sierra. GM covered the problem, and so far so good. The staff at Heiser was friendly and knowledgeable. Thanx More
by loneoak1
Employees Worked With
Lana Finch, Service Team, Steven Hanke
December 28, 2020
The staff was friendly and helpful. Even got a vehicle from one of their other locations. Much appreciated . Definitely recommend to family and friends. Thanks! from one of their other locations. Much appreciated . Definitely recommend to family and friends. Thanks! More
by BFHKOCH
December 24, 2020
Taz found the Tahoe we wanted with all the features we were looking for and it was all done at a fair price. Very knowledgeable on all the latest features and exactly how they worked. We would definitely were looking for and it was all done at a fair price. Very knowledgeable on all the latest features and exactly how they worked. We would definitely recommend him and Heiser. More
by Zeke
Employees Worked With
Mathias "Taz" Derksen, Rafael (Rafy) Rivera, Bryan Schultz
December 24, 2020
The sales person we had listen to what we said and then helped us find that perfect vehicle,the service dept has been excellent in listening to our complaints and then either servicing our vehicle or makin helped us find that perfect vehicle,the service dept has been excellent in listening to our complaints and then either servicing our vehicle or making a repair. More
by PMANSSEN
December 23, 2020
Amazing serivice. The gentleman was super helpful and knowledgeable! Gave me all sorts of info. Answered every question thoroughly. He was awesome! Thank you so much!! knowledgeable! Gave me all sorts of info. Answered every question thoroughly. He was awesome! Thank you so much!! More
by KANDE1425
Employees Worked With
December 20, 2020
Nathan is always so helpful and kind. He gets me to school on time and my vehicle is ready by the end of the day. school on time and my vehicle is ready by the end of the day. More
by TMMANZ
Employees Worked With
