Heiser Chevrolet Cadillac

I will never go here again! They lied to my step mom telling her she lied about everything. Not impressed won’treccomend this to any one. telling her she lied about everything. Not impressed won’treccomend this to any one. More

Waited 2 hrs for oil change and the parts needed for wiper blade was not in stock and had to come back. Totally unacceptable!. Was very disappointed wiper blade was not in stock and had to come back. Totally unacceptable!. Was very disappointed More

Service was good. Slow, but good. People were friendly. They lost the parking pass out of my car somehow. Which was pretty inconvenient for me. Free car wash at the end was a nice perk. They lost the parking pass out of my car somehow. Which was pretty inconvenient for me. Free car wash at the end was a nice perk. More

I love this dealership! From the time I walked in until the time I left in my new car things couldn't have gone smoother. Cesar greeted us and took us to the sales person we were working with. He came bac the time I left in my new car things couldn't have gone smoother. Cesar greeted us and took us to the sales person we were working with. He came back a few times to check if we were satisfied with everything. Hes very caring and delivers great customer service. Sherry was our sales person and couldn't have been nicer and knowledgeable about the car I purchased. She went through so much for me to get the On Star going and to get my phone on the bluetooth. I would have never been able to figure any of that out without her help. She was great! Kasey in finance was great! She made sure we understood every detail and she did it in a fun factual manner. The 3 people I dealt with, Cesar, Sherry and Kasey were outstanding. Thank you Heiser Chevrolet for having stellar employees. I will highly recommend you to anyone looking for a vehicle. More

Very pleased with new trax sherry was great very helpful.will always come back to her for new purchases.she delivered and explained.everything great.thanks sherry! helpful.will always come back to her for new purchases.she delivered and explained.everything great.thanks sherry! More

I will always go to Heiser in West Bend for our cars. The atmosphere is amazing, the people are all friendly and treat you like family. Sherry was awesome getting us the car we wanted. atmosphere is amazing, the people are all friendly and treat you like family. Sherry was awesome getting us the car we wanted. More

Our trade in/purchase went smoothly without feeling pressure. Customer service was top notch. Timely and safe. Financing options were explained fully. Follow up on questions to Cesar where timely. pressure. Customer service was top notch. Timely and safe. Financing options were explained fully. Follow up on questions to Cesar where timely. More

Excellent dealership. Ceaser the salesperson is the best! We were very pleased with everyone we dealt with at Heiser.Heiden. The financial person we dealt with was also great. We were very pleased with everyone we dealt with at Heiser.Heiden. The financial person we dealt with was also great. More

I was very impressed and pleased with the experience and results of my truck needing service! Very friendly and helpful staff! Just a great experience! results of my truck needing service! Very friendly and helpful staff! Just a great experience! More

Cesar Nunez was our sales person and the ONLY part of our experience at Heiser that was pleasant. From having to sit at the dealership for 6 hours because there was only 1 person in finance to actually havi experience at Heiser that was pleasant. From having to sit at the dealership for 6 hours because there was only 1 person in finance to actually having to take the new used vehicle that we purchased to a different dealer ship within the first week to resolve a problem with the vehicle which was actually made worse by this dealership. I will never be back there and I will not recommend this dealership to anyone. Everyone that I had to work with after Cesar was not polite or helpful. More