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Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
Verified Customer
January 27, 2021
Leigh and Kasey were great! Paperwork was very easy and fun. Leigh gave me a personalized experience and made sure I knew everything about the car before leaving. Matt in service has also helped out with a fun. Leigh gave me a personalized experience and made sure I knew everything about the car before leaving. Matt in service has also helped out with any questions I had after the fact. Overall a great team that cares about their customers. More
by ELIPADILLA84
January 27, 2021
The Sales team was great! Very knowledgeable and prompt. Taz was very accommodating and really cared about helping me get them vehicle I wanted. The process was very quick. Taz was very accommodating and really cared about helping me get them vehicle I wanted. The process was very quick. More
by Armystewmama
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen, Bryan Schultz
January 26, 2021
Very good service and easy to get an appointment. The cost of the oil and filter change is very reasonable. Matt the service rep. Was very efficient. cost of the oil and filter change is very reasonable. Matt the service rep. Was very efficient. More
by ROEMERJ48
January 24, 2021
Efficient check-in and timely service with efficient check out. People pilot, explained what was needed and did not try to sell me any unnecessary service or parts check out. People pilot, explained what was needed and did not try to sell me any unnecessary service or parts More
by RHEIDEMAN400
Employees Worked With
Service Team
January 21, 2021
They got me in within days, at a good time for me. I stayed there in a comfortable room (missed the coffee because of COVID,) and they were done with the oil change and rotation of tires in record time stayed there in a comfortable room (missed the coffee because of COVID,) and they were done with the oil change and rotation of tires in record time. Very respectful and pleasant. More
by joanneshirkey
January 20, 2021
Great service informative,and kind explained the problem that I was having very well and what I should do. Haven't had any problems since that I was having very well and what I should do. Haven't had any problems since More
by BCW14077
January 18, 2021
Service department is great from the ease of setting up an appointment, availability of times, check in process communication and top rate customer service from staff! an appointment, availability of times, check in process communication and top rate customer service from staff! More
by RLC55
Employees Worked With
Other Employees :
Lana Finch, Service Team, Steven Hanke
January 17, 2021
Looking to lease a new XT4 for my wife. Heifer Chevrolet in West Bend Wi had the inventory and Cesar put a lease deal together that I thought was very fair. I’ve leased and bought cars from Cesar before an in West Bend Wi had the inventory and Cesar put a lease deal together that I thought was very fair. I’ve leased and bought cars from Cesar before and he works and works until I buy. More
by RJERZAK111
