Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
They always get me in right away but I’m not sure why it takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It neve takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It never leaked before I had my last oil change More
We were very impressed with the help we received from everyone. Leigh was exceptional and the little things like the candy bar, hat, and balloons! Thanks again for all of your help! Sharon and Kevin K everyone. Leigh was exceptional and the little things like the candy bar, hat, and balloons! Thanks again for all of your help! Sharon and Kevin Kocorowski More
great job a a a a a a a a a a a a a a a a a a a a a a a great job a a a a a a a a a a a a a a a a a a a a a a a great job a a a a a a a a a a a a a a a a a a a a a a a More
I had a great experience there. The guys that I dealt with treated me nicely. After searching for a car. I got a call from the team & they stayed in contact until ever was finalized. with treated me nicely. After searching for a car. I got a call from the team & they stayed in contact until ever was finalized. More
There was a lack of transparency and communication on a spin to win promotion that I apparently didn’t qualify for, which was a discussion between Taz and Gary, but never communicated to me. In addition, spin to win promotion that I apparently didn’t qualify for, which was a discussion between Taz and Gary, but never communicated to me. In addition, the sticker price on the truck was 600 less than the price they used for the starting sale price. I was told there should have been an updated sticker price. However, I contacted GM and they said they never update or reissue a sticker price or MSRP. Will never do business with your dealership again. More
Dealer was great. They fixed yet another failure of a Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences More
I purchased my new Suburban with Caesar. I couldn’t be happier with my experience. Caesar is kind, patient, honest and genuinely want you to be happy with whatever you choose. He is like no salesman I happier with my experience. Caesar is kind, patient, honest and genuinely want you to be happy with whatever you choose. He is like no salesman I have worked with before and has truly broken the mold when it comes to cliche salesman. Way to Caesar and THANK YOU! More
I have to give a huge shout out to Gary, for leading and running such a phenomenal sales team. I had the pleasure of chatting with Gary after my purchase and it was apparent that he believes in what he doe running such a phenomenal sales team. I had the pleasure of chatting with Gary after my purchase and it was apparent that he believes in what he does and wants to conduct business the right way. I can not say enough good things about my experience with him, Caesar and Rafael. What a great group of guys. I am so thankful to have worked with them. More
Cesar is the best. Always takes care of us with whatever we need I bring my family up there just for him and for the service of the entire dealership we need I bring my family up there just for him and for the service of the entire dealership More
I had the pleasure of meeting Rafael during my purchase just yesterday. He was so down to earth; very pleasant and truly humble. He didn’t even introduce himself as the GM!!! Rafael runs an amazing team t just yesterday. He was so down to earth; very pleasant and truly humble. He didn’t even introduce himself as the GM!!! Rafael runs an amazing team that has some top notch people on it. Coming from the industry myself at one time I have a fairly high expectation of experience and service that I expect...they nailed it!! Thank you for all that you guys do! More