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Heiser Chevrolet Cadillac
West Bend, WI
1,347 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,347 reviews
May 14, 2021
Accurate service advice, friendly, helpful , timely, , courteous, always feel confident with the service being performed, nice location , will definitely consider Heiser for next vehicle purchase courteous, always feel confident with the service being performed, nice location , will definitely consider Heiser for next vehicle purchase More
by RDSTEILEN
Verified Customer
May 13, 2021
I was at the end of my lease and was looking for something new. Taz was awesome and came recommended from a summit in fond du lac something new. Taz was awesome and came recommended from a summit in fond du lac More
by ELIEMAY78
Employees Worked With
Mathias "Taz" Derksen, Bryan Schultz
May 11, 2021
Service was great and efficient the service writer was very personable and complete. I did notice I was charged $19.99 for a tire rotation that I thought was FREE because I purchased the tires at Heiser?? very personable and complete. I did notice I was charged $19.99 for a tire rotation that I thought was FREE because I purchased the tires at Heiser?? Can you explain? More
by Santonel123
Employees Worked With
Service Team
May 10, 2021
Great experience.Leigh was patient and easy to work Great experience. Leigh was patient and easy to work with. Given the chip shortage and shortage of new cars my used car had a higher value than othe Great experience. Leigh was patient and easy to work with. Given the chip shortage and shortage of new cars my used car had a higher value than otherwise expected More
by MIKE@OSTRENGA
May 10, 2021
Always treated fairly and provided with a great deal on a clean reliable vehicle. Cesar is a great sales person that listens to the needs of the buyer and helps them find the exact match for his customers clean reliable vehicle. Cesar is a great sales person that listens to the needs of the buyer and helps them find the exact match for his customers More
by ELERTM2
Employees Worked With
May 09, 2021
Used car purchase. Dealership staff very helpful, respectful and non pushy. Enjoyed my purchasing experience with Cesar and Casey and will come back and refer friends. respectful and non pushy. Enjoyed my purchasing experience with Cesar and Casey and will come back and refer friends. More
by REGGERTKNU
May 08, 2021
I enjoy the friendly service by the staff. The particle board to cover my spare tire was broken during a prior visit. The time in which the replacement was found and put in was quicker than anticipated. Th board to cover my spare tire was broken during a prior visit. The time in which the replacement was found and put in was quicker than anticipated. The exchange to fix it was quick and short, not requiring a lot of time. This was greatly appreciated. More
by CAROLSHGP3
Employees Worked With
May 08, 2021
Great service, nice people, very professional. Thank you for everything, I’ll definitely be back for service in the future. Also very timely service as well. for everything, I’ll definitely be back for service in the future. Also very timely service as well. More
by ann_thornton
Employees Worked With
Service Team
May 04, 2021
Everything was explained very well. Our questions were answered. Evey one was very friendly and went out of their to make sure we were satisfied. answered. Evey one was very friendly and went out of their to make sure we were satisfied. More
by JCMMZUEST
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen, Kasey Galek
May 04, 2021
Wonderful and speedy customer service. I would recommend to a friend or family member. Bla bla bla bla. Why do you need 25 word. Goodness. to a friend or family member. Bla bla bla bla. Why do you need 25 word. Goodness. More
by DORNBLASER1
