Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,351 reviews
Service people are awesome!Never have to wait for a Service people are awesome! Never have to wait for a scheduled appointment. This survey is a bummer... Must have 25 words ...people don't want Service people are awesome! Never have to wait for a scheduled appointment. This survey is a bummer... Must have 25 words ...people don't want to do that. More
The first time my tire was low, I received service right away. Second time they removed it and patched a puncture. VERY SATISFIED WITH SERVICE! away. Second time they removed it and patched a puncture. VERY SATISFIED WITH SERVICE! More
Great customer service and explained everything, as I'm a first time car buyer. The downside is that my email address got misspelled and still haven't gotten paperwork first time car buyer. The downside is that my email address got misspelled and still haven't gotten paperwork More
I do no want to leave comments and don't think this should be mandatory in order to submit the survey. A a a a should be mandatory in order to submit the survey. A a a a More
I always have the same service man and he is always polite. The others act like they do not want to service me. Thank You 😊 polite. The others act like they do not want to service me. Thank You 😊 More
Excellent customer service very happy with my purchase Purchased a Tahoe and a suburban Cesar and Gary took really good care of me Will return back for future Purchases Purchased a Tahoe and a suburban Cesar and Gary took really good care of me Will return back for future Purchases More
I was not happy. They preformed and I paid for a diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and thet told me the sensor was bad. They replaced the sensor. It's now fine but if they did a diagnostic test it would have shown the bad sensor the first time. More
Friendly helpful but feel the interior and exterior protection explanation was not fully explained, was made to look better than actual coverage. Otherwise had very good helpful serivce protection explanation was not fully explained, was made to look better than actual coverage. Otherwise had very good helpful serivce More
the shop is aweful. Got kicked out and told not to come back. Always had chevy, Family has bought atleast 4 new chevys from u in last few years.. In market for a new car. Lost sale as was workng with ceasa back. Always had chevy, Family has bought atleast 4 new chevys from u in last few years.. In market for a new car. Lost sale as was workng with ceasar to find new car.. Working with Ceasar as he is awesome always. But tho he is awesome lost out sale as we can't go back. I'd give 0 stars if I could for the shop. If I choose chevy will never do heiser again. If car needs maintenance can't go in for service and not driving all around outside home area to fix. Never heard back from higher up after complaints filed. 400 to just look at car. 400 nuts. Spoke with uptown 180 max after viewing there cars. Indicated there is a cap. Not heiser. Then when getting a explanation on what they did, guy was blowing smoke to my dad. Then when dad asked what are u talking about he back tracked and said I dont know I don't work on it. We new what was wrong with the car, how 400 to do nothing? Very sad. Lana hands down the worst More
Sherry was very professional and friendly. she made sure that every thing was working and ready to go. service was very good too. I will refer other people in the future for sales. that every thing was working and ready to go. service was very good too. I will refer other people in the future for sales. More