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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
1,443 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,443 reviews

February 02, 2023

It was a pretty great experience. Found what was wanted on line. Came in and purchased right away. More

by Mark.carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Heiser Chevrolet Cadillac responded

Mark, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 26, 2023

Great staff of people to work with. No pressure and very caring to my every need and concern. Best of all no dealer mark ups or hidden fees either. They really take the time and list More

by WMILBRATH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 23, 2023

Scheduled an appointment quickly and easily. Everything was done in time. Employees were very pleasant. More

by KFOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Feb 01, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 20, 2023

Friendly - but I'm still waiting for installation on part ordered. Still waiting for installation. More

by Molly
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde
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Jan 23, 2023 -

Heiser Chevrolet Cadillac responded

Molly, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. Please give our Service Manager Matt Myszka a call by phone at 262-808-2735 or by email at matthew.myszka@heiser.com and he can provide you a status update. Again, we thank you for your business and look forward to working with you to get this resolved.

January 20, 2023

The recall issue was addressed promptly. This was consistant with my first experience with the Heiser Cadillac service staff. More

by FBGREBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 18, 2023

Going here for over 2 years for service. Fast and complete service. Fix it the first time. Take the time to explain service and answer all my questions. More

by neldnerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2023

Taz was very nice and helpful. Very pleasant atmosphere and people.I would not hesitate to recommend Heiser and Taz. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
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Jan 16, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2023

Cesar was an amazing salesmen him and everyone else did an outstanding job and really came through for me. More

by MARTIN54235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 14, 2023

Very nice experience! Very nice transition. Everything went very smooth. Good friendly environment. Customer service excellent. More

by SmoothC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2023

Need more loaner cars to be available, otherwise good sales and service team. Highly recommended. More

by LEHMANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka, Karissa Rohde
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Jan 12, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer Thank you for taking the time to leave a review. I have sent your feedback to the appropriate management in an effort to better our business. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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