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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
1,443 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,443 reviews

April 12, 2023

I wish they make up their mind on the prices seems like they change a lot. I was looking at a 2022 Cadillac CTS-V that you had there grab a blue seems like the price changes every time I turn around. More

by LOST_POPEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 10, 2023

They told me of up coming services I might need as well as how much they would cost I was in and out in an hour and they even got a new battery for my key fab More

by NAOMIPAZ15@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 10, 2023

Everyone working there are nice. Everyone helpful I felt what I had done the price was fair. Just need your popcorn back. Lol More

by KRISBEARDSLEY@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 08, 2023

I brought my truck in for routine service. The staff was great as was the service. More

by JNEDYVEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde
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Apr 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 04, 2023

We love the car and it's riding goog love the color and the negotiations was great I will recommend y'all to friends and family. More

by KDADDYH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 04, 2023

Our salesman Cesar was great with us. He seemed to care what we were looking for.I was impressed. More

by JIMTUCCI1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Cesar was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 04, 2023

The very best place to come, the very best people working at Heisers Thank you 😊 More

by SRING has sprung!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 03, 2023

I had the best sales experience she was fun with real good leader shipand noleage More

by JRGRIESBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathias "Taz" Derksen
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Apr 03, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 30, 2023

Very good experience. Would recommend Heiser to other potential buyers in the future for subsequent sales. More

by craigscampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Sherry Konek, Bryan Schultz
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Apr 03, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 29, 2023

Clean, friendly and convenient was just the beginning beutifull waiting area and/or a ride home and back a plesent experience along with the knowledge of a cheverlay profesional working on your vehicle i More

by paulwalther53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad service driver, Mathias "Taz" Derksen
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Apr 03, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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