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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
1,442 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,442 reviews

May 29, 2023

Very unhappy with what happened and how it was handled. I should not have been charged for what happened. More

by FITZY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karissa Rohde
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May 31, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

May 28, 2023

They listened to what I had to say about my car’s issues and fixed them. They were great! More

by JIM@JDKM.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Karissa Rohde
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May 31, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 23, 2023

Hard to write 15 words one sumes it up fantastic wonderful awesome . Honest cheerful and professional More

by TACOTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
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May 31, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 23, 2023

Our experience was amazing, we will definitely keep Heiser in mind for future vehicle purchases More

by CHRISTINE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Sherry Konek, Bryan Schultz
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May 31, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 22, 2023

I have always had great customer service at this dealership They take care of their customers. More

by sjmeller02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Myszka
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May 23, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 18, 2023

Plus I bought my Cadillac XT5 at another dealer. While I love the car the dealer not so much. I brought my car to Heiser Cadillac for service and have been doing so ever since. Everyone I have been More

by neldnerc
Recommend Dealer
Yes
Employees Worked With
Matthew Myszka, Matthew Myszka
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May 23, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 16, 2023

I’m very pleased with the manager and the service I received. I made several requests and they were all fulfilled perfectly. More

by BARKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka, Karissa Rohde
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May 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 15, 2023

Friendly, cooperative,had product knowledge, met my needs and wants , good customer service skills. Would do busy again. More

by WVMILLER5760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Robinson
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May 17, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 11, 2023

5 5I always get excellent service from Heiser and have done my business there for a number of years. Cesar Susrz was my salesman and has been for my last three chevrolets. More

by CHRISCLAVETTE@ROCKETMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde, Karissa Rohde
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May 11, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 11, 2023

It was easy to make an appointment and drop off the vehicle. They had it done same day. More

by Steve09
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde, Karissa Rohde
Report | Print
May 11, 2023 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 15, 2023 -

Steve09 responded

They are always reasonable and they return the car the same day. They do an excellent job!

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