Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,417 reviews
I talked to Karissa once and she explained many reasons why my brand new car is taking almost 4 weeks to repair 2 small dents on roof. My salesman Ceasar has communicated with us often and apologized for d why my brand new car is taking almost 4 weeks to repair 2 small dents on roof. My salesman Ceasar has communicated with us often and apologized for delay many times, which was out of his control, he has been wonderful. Apart from Cesar, this has been a terrible experience buying this car at heiser. Time line picked up car 7-14 dropped iffy to be fixed ( dent found on day of pick up). Dropped off on 7- 24, told it would take a week, then delayed many times, tried to pick up on 8-18 but dirty inside from paint dust, picking up now on 8-19. Cesar offered us $100 gift card. But the stress is not worth dealing with your services again. 😕 Melody Grager More
The service techs diagnosed the issues correctly and efficiently. Communication to me as a customer could have been better, as it was only as good as I was persistent in getting information. efficiently. Communication to me as a customer could have been better, as it was only as good as I was persistent in getting information. More
The salesman was absolutely awesome and kind. Everyone was very helpful and this far I enjoyed the experience. Everyone was very helpful and this far I enjoyed the experience. More
Great experience buying our new vehicle everyone that we worked with did an excellent job! worked with did an excellent job! More
They are very friendly and courteous. They also are quick to get your service work done. They also are quick to get your service work done. More
They were very nice. The car I was looking at was all washed and out front when I there. The sales lady knew her job well and was very pleasant. No pressure for anything. The car I was looking at was all washed and out front when I there. The sales lady knew her job well and was very pleasant. No pressure for anything. Financials went very smoothly. This is the best car buying experience I've had. Well done and I am very pleased. More
My car buying experience went very smooth. Bryan was able to explain my deal very clearly! As we would say in the Military, Gary has a second to none attitude with his very positive demeanor. Bryan was able to explain my deal very clearly! As we would say in the Military, Gary has a second to none attitude with his very positive demeanor. I can see pride and care in how the take care of their customers! As I would say in the military! Rock Steady! Drive on with a……. They deserve cudos! More
Everyone was friendly. I stopped in and told them what I wanted. They were awesome to me. I stopped in and told them what I wanted. They were awesome to me. More
My purchase with Leigh at Heiser was great. She went out of her way to help me. I felt important and everyone was so nice. They gave me a fair price for my trade and fixed some scratches on the She went out of her way to help me. I felt important and everyone was so nice. They gave me a fair price for my trade and fixed some scratches on the vehicle I was interested in to make it perfect for me to buy. I would recommend her to anyone. More