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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.4
1,363 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,363 reviews

November 19, 2024

Heiser is top notch! !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. More

by sherrykonek12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Gengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 17, 2024

The Heiser employees are all professionals that care and follow up till satisfaction is achieved. More

by shane.kollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2024

People there have been great. Maria was my sales Lady. Just had software upgrade. Wewillsee More

by CHRISTOPHERCLARK765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2024

We had a great experience at Heiser, non pressure to buy,which we really appreciated , the sales staff were great! More

by dherr66170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor and Rick
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2024

William Harris was amazing to work with and very helpful. I will be back soon! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2024

On this visit! It was a death battery in parking lot in Hartford.Excellent service! More

by SJDANNSHIRLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2024

From the time I got to Heiser to the time I drove away in my new 2025 Chevy Trax, I was treated as good as you can imagine! Very patient with me, all questions answered, a great situation. More

by livonlv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 12, 2024

the dealership were very helpful and friendly. enjoyed working with all the employees. dealership was very clean. Thanks Heiser More

by viess1sfox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Przislicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 11, 2024

They are not timely. They promise a time, and call an hour later. They also call your spouse's phone number and not the number they verified with you personally at drop More

by snbecker0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

November 10, 2024

From the time you bring your vehicle inGreat service, polite questions answered, and all done in a timely manner and why they are waiting TV and free Internet More

by BASSMASTER777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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